Transportation Representative NOC DS Job Vacancy in ASSPL – Telangana Hyderabad, Telangana – Latest Jobs in Hyderabad, Telangana

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Company Name :
ASSPL – Telangana
Location : Hyderabad, Telangana
Position : Transportation Representative NOC DS

Job Description : Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal) in English language.
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications

Job summary
Job Description for L2 associates

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Summary of Responsibilities

Effectively communicate in a clear and professional manner at all times


Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners


Effectively manage sensitive cases by reporting up the escalation matrix


Demonstrate excellent time-management skills


Maintains or exceeds targeted performance metrics


Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Logistics background and Experience in similar role
Proficient in Excel

This post is listed Under  Hyderabad jobs

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