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Company Name : Hartford Steam Boiler
Location : Wayne, NJ
Position : Claims Service Rep CEB – Fully Remote Available
Job Description : Claims Service Rep CEB – Fully Remote Available
WE OFFER
Location Negotiable
Provide customers with quality and service consistent with established claims management standards and practices. Key responsibilities include prompt customer contact, creation of a plan for claim evaluation, timely assessment of damages, investigation relative to the cause of the loss, assessment of the availability/applicability of coverage and proactive achievement of the most efficient, cost-effective resolution. Produce claim files that reflect accuracy, timeliness, efficiency and a distinctive customer experience.
WE EXPECT
Required:
College Degree or high school diploma with equivalent work experience.
1+ year experience in customer facing, financial, or service oriented position
2+ years experience in the Property/Casualty insurance industry.
Adjusters license as required by state.
Good working knowledge of PC’s including Windows environment.
Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers.
Strong verbal and written communication skills with the ability to influence and negotiate.
Excellent organization and time management skills.
Flexibility in work schedule and willingness to work in a fast paced environment.
Desired:
College degree in Engineering or Business with completion of insurance course work.
Previous experience in a Claims Adjuster role.
Knowledge of HSB’s systems and applications as well as MS Word, Excel, Guidewire, etc.
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Hartford Steam Boiler Inspection and Insurance Company (HSB), a part of Munich Re since 2009, provides equipment breakdown and other specialty coverages, inspection services and engineering consulting that set the standard for excellence worldwide. One of the world’s leading equipment breakdown insurers, HSB helps clients reduce risk through a unique combination of specialty coverages, engineering-based risk management strategies and loss prevention services. A.M. Best Company awarded the HSB Group of companies its highest financial rating, A++ (Superior). We look ahead, anticipate risk and leverage our knowledge and experience to develop new solutions to help our clients meet tomorrow’s challenges. To see the future we see check out our LinkedIn page: http://www.linkedin.com/company/hsb
This post is listed Under New Jersey jobs
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