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Company Name : JLL
Location : Bengaluru, Karnataka
Position : Guest Relations Executive
Job Description : About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Guest Relations Executive Account Management – Work DynamicsCorporate Solutions (Country, Region)What this job involves: Mastering the front deskTop-level skills in guest relation is a non-negotiable prerequisite of this role. As the personin charge, you’ll be responsible in developing the necessary policies and procedures for allreception-related functions.Likewise, part of your to-do list is to make sure that the latest magazines, newspapers andbrochures are on display in the reception—add in the client directory signage, too!Outdated ones, however, should already be out of sight.Anticipating the needs of our clients and guestsWhile you keep the front desk activities on track, you will be the go-to person for allconcerns in the reception area. Day in and day out, you’ll promptly tend to telephonequeries and requests, all while maintaining professionalism and politeness at all times.Also part of your scope is to ensure that the front office is neat and organised. On top ofhandling the booking of the conference rooms, you’ll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participatingin emergency evacuation procedures and crisis management when needed.Being a JLL brand enforcerDo you believe that first impressions last? As the first person that our visitors will see, it’simportant that you’re conscious of your professional image—always feeling confident andlooking your best (i.e., sticking to the dress code.)Your commitment to our brand promise of client service would be befitting, as you will dealwith the varying demands of visitors and employees. In all your activities, you’ll need tokeep in mind that you follow the company’s regulations and requirements.Sound like you? To apply you need to be: Skilled on the jobYou should be adept in front desk and back office processes with strong admin skills.Familiarity with occupational safety requirements and continuous improvement initiativesis also helpful for you to land this job. And if you can also match these abilities with acomputer-savviness, then you might be the one we’re looking for!A client heroGot upbeat and pleasant attitude? This role is the perfect opportunity for you to show offyour people skills, which will ease your interactions with different kinds of clients. Yoursuperior organisational skills will also come in handy when it’s time for you to prepareclient reports.What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realiseyour full potential in an entrepreneurial and inclusive work environment. We will empoweryour ambitions through our dedicated Total Rewards Program, competitive pay andbenefits package.Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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