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Company Name : Biztech Consultancy
Location : Ahmedabad, Gujarat
Position : Customer Support/ Email & Chat Support Executive
Job Description : Department: BDE
Post:01| Experience: 6 Months to 2 Years
Your responsibilities
6 months to 2 years of experience in similar capacity with great client facing skills are required. With strong technical & client understanding are required.
Our requirement
Take ownership of customer issues reported and direct customer toward solutions.
Provide prompt and accurate feedback to customers.
Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
Providing creative workarounds and solutions that will enable customers to continue having faith in product despite product implementation obstacles.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to product use, design and configuration.
Strong customer relationship skills and the ability to work in a team environment
Strong written english skills(Good English Speaking would be advantage)
Technically sound knowledge to understand our Digital Products
Male candidate preferred
should be ready to work in evening shift
This post is listed Under Ahmedabad jobs
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