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Company Name : TOMRA Fresh Food
Location : New Jersey
Position : Field Service Representative
Job Description : ***** FREQUENT TRAVEL REQUIRED *****Field Service Representatives play an integral role in the success of the resource revolution here at TOMRA Fresh Food. They are responsible for delivering high quality service to ensure enhanced machine performance and an excellent customer experience. Due to continued investment globally, we are looking for solutions driven and proactive FSR’s to join the team and make an impact with our customers.About UsTOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling and analytical technology. The company’s mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart, useable technologies.TOMRA Food is a member of the TOMRA Group founded in 1972 that began with the design, manufacture and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling and mining industries. This person will be operating in the Business Area TOMRA Fresh within TOMRA Food.As the Field Service Representative you will: Perform preventative maintenance including pre and post-season servicing of machines to enhance ongoing performance.Demonstrate an aptitude for machine operations, mechanical, electrical, computation and operational, and electrical assembly and installation.Respond to customer requests in the field within an agreed timeframe.Complete removal and installation of mechanical components.Proactively work with customers and internal stakeholders to successfully complete projects (e.g., research and development site testing, refurb, refit or upgrades).Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales.Perform customer training, as required.Ensure you are always following H&S protocols.About you: Trade Certification preferredTwo plus years’ experience in a similar field preferredRelevant experience in troubleshooting electrical and mechanical equipment.Relevant knowledge of electronics/electrical assembly and wiring.Strong understanding / knowledge of electronics and electrical assembly and wiring.Working knowledge of PC and MS office suite.Proven ability to read, analyze and interpret technical procedures.Good written and verbal communication skills.Nice to have: Project management experience or certificationExperience with packaging and/or printing machineryTwo plus years’ experience in PC building, repairing and diagnostic testing.Two plus years’ experience in installing software on PC’s.If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence. Click to apply now with an up-to-date CV and cover letter outlining why you would be great for this role.***The Visalia, CA location on Smart Recruiter isn’t the actual location. This specific role will be based in New Jersey.Job Type: Full-timeSalary: From $30.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insuranceSchedule:8 hour shiftMonday to FridayOvertimeWork Location: Multiple Locations
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