International BPO – Business Support Job Vacancy in CNC Hospitality Pvt Ltd Indore, Madhya Pradesh – Latest Jobs in Indore, Madhya Pradesh

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Company Name :
CNC Hospitality Pvt Ltd
Location : Indore, Madhya Pradesh
Position : International BPO – Business Support

Job Description : Hiring for Business Support executive for International Process in IT company.Person with Excellent communication skills and comfortable with night shifts.Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsJob Types: Full-time, Regular / PermanentSalary: ₹15,000.00 – ₹22,000.00 per monthBenefits:Health insuranceSchedule:Night shiftUS shiftSupplemental Pay:Performance bonusExperience:Call Center Occupations: 1 year (Preferred)Language:English (Preferred)

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