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Company Name : Lorain Metropolitan Housing Authority
Location : Lorain, OH 44052
Position : Occupancy Specialist
Job Description : The Lorain Metropolitan Housing Authority offers an exceptional benefits package for fulltime employees that includes medical, dental, vision and life insurance; Retirement plan through OPERS and 457 compensation plan; 10 days of vacation that begins on your date of hire; 15 sick days, 15 paid holidays, 2 personal days and a self-care day. Join an organization where our employees are passionate about making a difference in the lives of our residents and clients. We are an agency that is a great place to work with a team-oriented atmosphere.The Occupancy Specialist interacts directly with participants to assist and collect information needed to process them through the Housing Choice Voucher Program. Also interacts directly with landlords.Conducts interviews, appointments, orientations, voucher issuances, annual reviews, amendments, contracts, and movers with HCVP participantsMaintains and updates participant files for continued eligibility for the HCV programEnters re-certifications and abatements into the computerPerforms clerical work such as answering the phone and filingComputes lease/rent amounts, annual recertification, and interim recertificationRe-checks own work and historical computations for accuracy on assigned caseloadAssists other Occupancy Specialists, Managers, and Assistant Managers as neededParticipates in training of new staff, including tracking performanceConducts meetings with participantsAttends and participates in meetings and trainings with partnering agenciesOrganizes and computes files to determine rent subsidy for leases; reviews all accompanying documentationExplains LMHA policies and procedures and HUD regulations to landlords and HCVP participantsDetermines affordability for initial leases and informs the landlordAnalyzes data on documentation for rent and subsidy determinationFollows through with inspections, verifications, and other pertinent correspondenceProvides special handling and guidance to special populations that include elderly persons and tenants with disabilitiesPerforms other related duties as requiredAssociate’s degree and one (1) year of customer service experience or previous experience determining property rents, or equivalent combination of education and relevant experience (High School diploma/GED minimum)Must obtain Occupancy Specialist certification within 18 months of hireCustomer Service training and Rent Calculation Certifications are preferredProof of Covid-19 Vaccination Record is Required.EQUAL EMPLOYMENT OPPORTUNITY AUTHORITYJob Type: Full-timePay: From $19.18 per hourBenefits:Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftCOVID-19 considerations:COVID-19 precautions are in place. Mask are required in the office and when meeting with clients.Ability to commute/relocate:Lorain, OH 44052: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location
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