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Company Name : CarePoint Health
Location : Jersey City, NJ 07306
Position : Medical Office Front Desk
Job Description : *NOW OFFERING A $500 SIGN ON BONUS!!!*We are looking for an experienced Front Desk for several of our offices in Hudson County! Must have experience with insurance verifications and prior authorizations. Bilingual Spanish is a major plus! OPEN TO BOTH FULL AN PART TIME EMPLOYMENT!About UsCarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Bayonne Medical Center, Christ Hospital, and Hoboken University Medical Center. CarePoint united these three area hospitals to provide 360 degree coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey, and each year provides care to over 300,000 individuals.CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.What You’ll Be Doing: Receptionist serves as a nonexempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.The successful candidate will be able to:Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests.Reviews schedule in advance to avoid conflicts.Confirms that all charts are ready and have appropriate paperwork.Addresses patient complaints in a timely and effective mannerKeeps in constant communication with Office Manager and Senior Practice Manager.Performs other duties as needed to ensure the office operations run efficiently.Maintains patient confidentiality and complies with HIPAA regulationsDaily Tasks include, but are not limited to: confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor’s permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment.Other duties as assigned.What We’re Looking ForHigh school diploma or equivalent.Bilingual Spanish is preferred.Must have experience with insurance verifications.One year of experience in a health care environment.Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.Knowledge of medical terminology and organization services.What We OfferCompetitive payMedical, dental, and vision insurance401k with Company matchGenerous paid time offPaid HolidaysTuition ReimbursementAdvancement and career development opportunitiesCovid-19 and Influenza Vaccinations are a requirement for employment at CarePoint Health. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from CarePoint.CarePoint Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.Job Types: Full-time, Part-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offTuition reimbursementSchedule:8 hour shiftSupplemental Pay:Signing bonusApplication Question(s):Are you interested in Full Time or Part Time Employment?Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Medical terminology: 1 year (Preferred)EMR systems: 1 year (Preferred)Language:Spanish (Preferred)Work Location: One location
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