Customer Care Associate- $16-$17/hr – Onsite Job Vacancy in Prime Consulting Hamlet, OH – Latest Jobs in Hamlet, OH

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Company Name :
Prime Consulting
Location : Hamlet, OH
Position : Customer Care Associate- $16-$17/hr – Onsite

Job Description : On-site Role at Cincinnati OH Ivy Pointe 45245Perform inbound calls from customer requesting or inquiring military benefits, updates to a customer’s pending/completed request for military benefits, and SCRA/MLA protections.Perform research on Client applications/systems to evaluate status of pending requestsEducate customer on any required actions/documentation which are pending to apply benefit based on available information in customer systems.Follow escalation process/capture complaints as indicated in the Standard Operating Procedures.Job Type: Full-timePay: $16.00 – $17.00 per hourBenefits:401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayNo nightsAbility to commute/relocate:Hamlet, OH: Reliably commute or planning to relocate before starting work (Required)Application Question(s):This is On-site position. Are you vaccinated?Please share email address:Best way to reach me isText- 513-663-5407Experience:Call Center: 1 year (Preferred)Calling: 1 year (Preferred)Work Location: One location

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