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Company Name : Trophy Cupcakes
Location : Seattle, WA
Position : Counter Person
Job Description : About Trophy CupcakesAt Trophy Cupcakes, we are on a mission to inspire celebration. We are optimists who see unlimited possibilities all around us. We believe in dreaming, creating, and staying curious. We believe that one extraordinary idea or act of kindness can make the world a better place. We are growing by leaps and bounds, and with growth comes opportunity. We are local, woman-owned, and after 13 years, still super excited about the future of our company.We are known for developing extraordinary leaders and investing in our people to help them grow personally and professionally. As a result, every individual on our team has the opportunity to make an impact and be part of our growing and unique story.About the Counter Position (Queen Anne/Wallingford)This job contributes to Trophy Cupcakes’ success by having an incredible opportunity to be the first person that our customers interact with. By representing the brand to our customers, you can directly impact our company and the overall customer experience.The Counter Position is a party perfectionist who’s equal parts whip-smart, creative, process-minded, and a mastermind with the details. Your ability to provide exceptional customer service and contribute to the company’s vision by maintaining the highest service quality while consistently creating a clean and inviting environment for our customers is the recipe for success in this role.ResponsibilitiesReporting to the Locations Manager of Trophy Cupcakes and Party, the Counter Position will have the following responsibilities:Consistently deliver the “Trophy Experience” by providing exceptional service to our customers in our shopsContribute to a positive, nurturing team environment that upholds the mission and values of Trophy Cupcakes.Learning the quality expectations and flavor profiles of all of our menu items and ensuring that standards are met or ideally exceededBuilding relationships with our customers and your peers, creating a positive and respectful work environmentWorking with the team to keep the shop super organized and sparkling cleanConsistently and proactively look for innovative ways to drive revenue.We would love to see that you have: At least one year experience in a similar position at a high volume locationA flexible schedule to work evenings, weekends, and holidays. We will be open from 9:00 a.m. to 6:00 p.m. most daysDemonstrated commitment to high-standards and an eye for fine detailA people-friendly, team-oriented, and cheerful disposition (good vibes only)Ability to work an eight (8) hour shift on your feetWA food handler’s card (or ability to get one within your first two weeks)We’d Love To Hear From People WithA belief in Trophy Cupcake and Party’s core values and missionDrive to develop themselves and othersExperience delivering exceptional customer service in a fast-paced environmentA flexible schedule to work evenings, weekends, and holidays. We will be open from 9:00 a.m. to 6:00 p.m. most daysDemonstrated commitment to high-standards and an eye for fine detailAbility to build relationships and embrace changeA people-friendly, team-oriented, and cheerful dispositionAbility to work an eight (8) hour shift on your feetWA food handler’s card (or ability to get one within your first two weeks)Ability to make decisions, self-solve, and deal with ambiguityCompensationThe total pay package for this position aligns with our commitment to champion financial wellness, security, and professional development for all of our employees. This includes:$26.75 per hour (base wage + guaranteed tips_Very low premium, high-quality medical insurancePaid sick leave and accrued PTOThe chance to get work with a local, woman owned company that believes in inspiring celebration, spreading kindness and delivering joy…one sweet treat at a time.Unlimited access to both one-on-on coaching and regular professional development events with our dedicated executive coachOne paid volunteer day to make an impact in your chosen communityAnd of course, free cupcakes!Please email us with a cover letter and resume*At Trophy Cupcakes we are taking every precaution to ensure a safe workplace. We are following federal health and safety guidelines as well as guidance from our state and local governments. In addition, we have implemented practices such as employee health screenings and social distancing practices to keep our workplace healthy.Job Types: Full-time, Part-timePay: $20.75 – $25.75 per hourBenefits:Employee discountFlexible scheduleHealth insurancePaid time offPaid trainingPhysical Setting:BakerySchedule:8 hour shiftDay shiftWeekend availabilityExperience:Basic math: 1 year (Preferred)Shift availability:Day Shift (Preferred)Work Location: Multiple Locations
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