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Company Name : Mouser Electronics
Location : Bengaluru, Karnataka
Position : Resource Support II
Job Description : JOB DESCRIPTION
Title:- Resource Support II
Location: Bangalore, India
This role would be supporting TTI(Mouser’s Parent Company).The Resource Support Representative provides support to the inside / branch sales team by assisting with order handling, process for working on ezReview potential shortages reports and other assigned tasks.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
Assist with converting Customer order in pdf. Entering Customer order in express to generate order number for Inside sales review.Confirm items with no actual shortage and identify items with a potential shortage to be checked by Inside Sales.Make notes about: ETA of incoming stock, PM Reserve qty, Approval indicator for supply constrained parts, etc.Expands personal product knowledge to effectively ensure personal growth opportunity.Requires attention to detail, proof reading for accuracy, and maintaining quality expectationsExpands product knowledge by utilizing all resources including product literature,
Suppliers’ websites, TTI University, etc.
Complete additional projects as assigned
SKILLS & CERTIFICATIONS
Strong customer service experienceProven literacy in using application software such as Microsoft Office including Outlook, Excel, and Word.Strong communication, analytical skills and organizational skills; thorough and attentive to details; able to prioritize and multitask and recognize the importance of deadlines.Proven skill working in a team environment with various personality types to get the work done. Ability to relate well, build consensus and show respect and consideration for others.Strong teamwork orientation.Strong verbal and written communication skills.Exhibits a strong customer service orientation with a strong sense of urgency to responding to internal and external customer needs.Must be able to work under broadly defined policies and achieve stated goals.Demonstrates the ability and desire to provide excellent customer serviceBe an extremely inquisitive and a quick learner.
Requirements:
Requires any Bachelor’s degree.Min of 2 – 6 years of relevant experience skills.Completed professional training in a relevant business field, or equivalent combination of education and experience
Category: Sales/Customer Service
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
Mouser Electronics endeavors to make its Career page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at +91-XXXXXXXXXX or hr@mouser.com. This contact information is for accommodation requests only and cannot be used to apply for positions or to inquire about the status of applications.
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This post is listed Under Bengaluru jobs
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