Customer Service Associate (Inbound) Job Vacancy in Continuum Global Solutions Indore, Madhya Pradesh – Latest Jobs in Indore, Madhya Pradesh

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Company Name :
Continuum Global Solutions
Location : Indore, Madhya Pradesh
Position : Customer Service Associate (Inbound)

Job Description : Are you looking for a career in customer service? Do you have advanced English proficiency? We are hiring Inbound Customer Support Associates, who will handle incoming service calls from US based customers who need assistance with payments, reservation changes, cancellations, or have a complaint about their experience. We offer a safe and casual work environment with an opportunity to grow professionally, as a trainer, supervisor, or other frequent internal openings. Interested? Apply now to speak with a recruiter about this exciting opportunity!
Analyze voice clippings to determine customer intent and cater the operational workflow in quickest possible response time
Enters caller queries/concerns by inputting alphabetic and numeric information
Initiate workflow in areas like payments, complaint, changes and cancellation
Navigate Through Multiple Computer Applications with Speed & Accuracy
18+ Years
Passed Higher Secondary Education
High level of English Proficiency – Written & Oral
Professional Positive Attitude & Courteous Telephone Etiquette
Willing to Work Weekends & US Operating Hours – Mostly Nights
Must Pass Computer Literacy & Typing Test
Clear Background Check
Competitive Pay Based on Experience + Additional Performance Incentives
Stable, Full-Time Employment
Paid Training
Company Paid Health & Life Insurance Benefits
Opportunity for Professional Development

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to

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