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Company Name : Stryker
Location : Englewood, NJ 07631
Position : Inventory Team Lead
Job Description : *Administers and operates the organization’s warehouses, including processing, packaging and storage of supplies, materials and equipment. Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment.This position is a first line supervisor or manager with primary responsibility for providing guidance, such as delegating work assignments to direct employees. Role typically requires a university degree or an extensive amount of practical knowledge gained through experience. The role has little requirement for providing leadership or guidance to others in the workplace, but may work as a team leader in allocating and checking the work of other members of the team. This job typically requires a degree/equivalent or a minimum of 5 or more years experience.*Job Summary:Lead, supervise and coordinate the activities of inventory management throughout the entire branch.Responsible for the people manager responsibilities including: scheduling, training, coaching, discipline, performance management and evaluation, compensation management, recruitment and terminations.Minimum Requirements:Prefer BS/BA in business or related discipline OR requires 6+ years of related working experience in lieu of degreeDemonstrated knowledge of inventory tracking and counting mechanism principlesValid Driver’s license with good driving recordDemonstrated knowledge of principles and methods for selection, storage and movement of medical productsDemonstrated data integrity, analysis and reporting skillsDemonstrated proficiency in MS Outlook, Excel, Word and Access, ERP systems (including data analysis tools i.e. queries, pivot tables, etc.)Proven customer or account management experienceManagerial experience leading an inventory team supporting internal and external customersMust have demonstrated team leadership, communication, and talent evaluation skillsUnderstanding of a distribution and storage environmentUnderstanding of inventory value, chain of handling and resolving and following up on client inquiriesProven success in implementing inventory related performance measures metrics and productivity analysisMust be able to drive team productivity and develop individual relationships across the organizationUnderstanding of the impact of inventory across multiple demographicsDemonstrated ability to maintain composure in stressful situationsDemonstrated interpersonal skills with ability to successfully communicate verbally and in writingMust be able to lead and work in a team environmentPrefer demonstrated knowledge of the medical implant industry and hospital customer baseMust have the ability to work flexible hours, as needed to support the business needsResponsibilities:Consistently demonstrate a positive, constructive, and cooperative attitude in the business environmentAssist branch management by addressing issues when necessaryProvide phone support for inquiries from sales and healthcare professionalsTrain and support new team members and other team members with problem resolutions and proper operations protocolEngage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationshipsProcess all work in accordance with relevant working practices and standard operating proceduresProvide coaching, feedback and guidance to improve service levels, internal processes and customer support methodologyProvide support beyond standard hours as needed if call volume and/or workload require additional timeSupport Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales.Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.Determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing.Manage; report and analyze branch operations metrics and productivity.Manage best-practice implementation.Track service levels and problem solve any discrepanciesVerify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.Determine proper storage methods, identification, and stock location.Prepare and maintain records and reports of inventories, shortages and/or shipments.Dispose of damaged or defective items following proceduresPack and unpack items to be stocked.Confer with personnel and stock procurement and availabilityPrepare products, supplies, equipment, or other items.Issue or distribute materials, products, parts, and supplies based on information from incoming requisitions.Receive and count stock items, and record data manually or using computer.Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.Cycle count inventory in various hospital and office locations throughout territory; reconcile counts with company inventory logs; submit adjustments; responsible to count all branch inventory at least once per annual year.Occasionally perform responsibilities in Hospital/Operating room setting.Work with Branch management and sales to optimize inventory levels and utilization.Implement and support Quality initiatives throughout branch.Implement and oversee branch-wide procedures to maintain accurate inventory records in the ERP system.Understand and implement procedures to manage inventory shelf life and expiry records.Act as key contact for related processes (developed through a combination of on the job experience and personal learning).Carry out long-term projects and keep management informed of progress from start to finish.Job Type: Full-timePay: $65,000.00 – $104,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programTuition reimbursementVision insuranceSchedule:Monday to FridayExperience:Inventory control: 2 years (Preferred)Work Location: One location
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