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Company Name : Nliven Technologies
Location : Indore, Madhya Pradesh
Position : Back Office Support Executive (Night Shift)
Job Description : Experience Required: Min 1 Year
Working Shift: Night shift is a preference
Education: Graduation from any stream
– Handling daily operations and business of a company
– Ability to create email campaigns, set & send predefined replies
– Review and understand support manuals to assist clients.
– Ability to research and document information.
– Ensure positive client experience through high quality service and communication thereby attaining client retention.
– Manage client service or support related requests.
– Respond to and resolve complex client issues through incident recognition, research, isolation, resolution, escalation and follow up.
– Research and resolve each client interaction to their utmost satisfaction.
– Excellent communications skills Verbal and Written (English).
– Ability to listen and active problem solving skills.
– Good interpersonal skills
– Ability to handle pressure
– Detail oriented.
This post is listed Under Indore jobs
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