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Company Name : GE Healthcare
Location : Colorado
Position : Executive Program Manager
Job Description : Job Description Summary
In this role, the Executive Program Manager will drive overall client satisfaction by providing business & program management leadership for key GE-Client structured partnerships working in close alignment with the Account Executive, extended account teams, Regional Finance team & others. This position is responsible for managing the success of the relationship with Adventist primarily and other Accounts, in order to achieve the goals and objectives identified by the customer and GE Healthcare. The position provides the client with a single point of contact for comprehensive execution of all contractual deliverables across equipment, digital & service, maintaining high level of customer satisfaction while driving up overall revenue & profitability over the lifecycle of the GE-Client partnership.
At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.
Job Description
Roles and Responsibilities
Establish critical implementation and operational processes and templates to manage and monitor the overall project deliverables, ensuring they meet the Customer requirements and are fully risk assessed
Implement robust processes and formal reporting arrangements in which to track and monitor project progress against the agreed plans and agreements between GEHC and the customer i.e. KPI metrics, project and operational risk, cost and program reports, variation process / control, etc.
Primary customer interface to GEHC for all matters relating to the Partnership agreement, and building a long term, strategic alliance with all levels of the Customer to protect against competitive threats and continue to add value.
Develop and implement business plans to achieve program safety, quality, and profitability objectives.
Establish both internal and external operational mechanisms to manage long-term project liabilities and profitability to ensure safety, quality, and profitability objectives for the program are met.
Function as customer advocate to internal management, maintaining cognizance of all program issues. Work closely with other GEHC businesses and account management teams to ensure clear communication throughout the enterprise.
Represent GE Healthcare in all project related business and contractual discussions with the customer. This also includes ensuring that all appropriate contract documents such as acceptance certificates and variation agreements are completed on a timely basis.
Organize and support program/technical/operational reviews with customer and generate regular program updates for internal management.
Ensure that equipment maintenance schedules are tracked and completed as planned.
Take a lead role in driving operational excellence and efficiency opportunities with the Customer, GE Healthcare, and GE Healthcare’s funding partner, through asset utilization and technology planning
Communicate with members of sales/marketing/service team to maximize all sales potential and help penetrate and grow GE’s share of wallet.
Provide support to Project teams in identifying and reviewing contractual Terms and Conditions, identifying potential operational risks in implementing and delivering the Contractual commitments.
Required Qualifications
Bachelor’s degree
Min. of five (5) years of project management experience, both in Healthcare or Public and Private Partnership Projects and Operational or Service leadership roles.
Solid business acumen & strong analytical skills with knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning in a Healthcare setting.
Proven project and portfolio management skills. Experience in successfully delivering Public and Private Partnership / Managed Equipment Service projects operationally.
Experienced in communication with all levels of internal and external customer organizations, including upper management and leading cross-functional and customer / supplier teams.
Proven record in developing strong customer relationships, with excellent networking, facilitation and negotiation skills.
Experience with managing resources, conflict resolution, problem solving, understanding of budgets and other related project management techniques
Excellent verbal and written communication skills with ability to communicate complex business issues in a clear and concise manner.
Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC
Experience maintaining flexible approach when faced with business or client course corrections (i.e. client cost-out initiatives, industry economic conditions, healthcare reform legislation, etc.)
Willingness to travel 30%
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
The salary range for this position is $148-$222K. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a variable incentive compensation. Available benefits include health, welfare, retirement and paid leave.
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Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.
Relocation Assistance Provided: No
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