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Company Name : NTT DATA
Location : Bengaluru, Karnataka
Position : SFDC Administrator
Job Description : SFDC Sr. Administrator
How You’ll Help Us:
As a Sr. Salesforce Administrator, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau etc.
You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.
Why the Role Is Important:
Our Sr. Salesforce Administrators are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Sr. Salesforce Administrators provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.
Once You Are Here, You Will:
Create and maintain documentation on processes, policies, application configuration and help related materials for users as Salesforce and associated applications are developed.
Lead Data Management and cleansing activities
Develop reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management.
Log and track identified system problems through to resolution.
Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements
2+ years’ experience in a Salesforce Administration role
Salesforce Administrator 201 Certification
2+ years’ experience in configuration of email templates, Assignment Rules, organizational security controls, sharing rules, queues and public groups, role hierarchy and user profile management, and Reports and dashboards
Salesforce Advanced Administrator Certification
Prior experience with a software development methodology, Agile
Excellent written and oral communication skills
Excellent organization, follow up skills, and attention to detail
Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
Analytical. You like to dissect complex processes and can help forge a path based on your findings.
Self-driven. A motivated individual who can efficiently influence delivery in a complicated matrix organization.
Remote with minimum client travel expected (under normal operating conditions post-COVID)
This post is listed Under Bengaluru jobs
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