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Company Name : Madras
Location : Bengaluru, Karnataka
Position : Site Merchandiser
Job Description : Job Summary:
As an Associate – Site Merchandising you will ensure that customer experience and expectations are set and met to a high standard across the client Home Pages, Category Pages and any landing pages. He or she will execute and schedule content on emails, home pages, category pages, and pages across the site based on the inputs shared by Vendor Managers and Marketing Managers. Also prepare a report on performance and traffic data to our management teams. He or she will assist in creation of new brand and product stores based on the inputs of the Marketing Manager. This person will be involved in coordinating with the category managers, designers, and other editors in similar roles across the business.
Roles & Responsibilities:
Coordinate with multiple teams to provide thorough, engaging and high conversion customer experience by
Owning sections of store merchandising and curations
Running and analyzing proof of performance reports
Learning Merchandising tools and widgets
Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing client site-wide events, browse tree design and search results
Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions
Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
Synthesize and analyze relevant content/traffic metrics. Identify customer triggers and barriers by using surveys, in-depth research and customer immersions
Understand and use merchandising and customer-facing metrics to guide decision making
Identify opportunities for automation, and scale winning experiences
Improve performance of paid traffic channels by partnering with all traffic-driving mechanisms (Search, Affiliates, Email, SEO etc.)
The successful candidate should be executing flawlessly while demonstrating ability to think strategically as well. This role is based in Bangalore.
The Ideal Candidate Will Demonstrate the Following
The Associate – Site Merchandising must be able to think and act both strategically and tactically.
Key Requirements:
Ability to handle high visibility, high pressure launches with clear, firm communication to all stakeholders
Responsible for planning and executing best in class site and email merchandising strategies.
Designing and executing online campaigns which improve customer experience
Strong communication skills; experience in coordinating teams and communicating to Category Managers, Brands
Strong bias for action and ability to prioritize
Ability to use hard data and metrics to back up feature and customer segment recommendations
Working independently on key deliverables
Aptitude for organization, flexibility and producing results in a fast paced environment
Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly
Good appreciation or interest for Marketing
Basic Qualifications
The ideal candidate must be able to think strategically, multi-task efficiently, partner across a wide number of teams and execute flawlessly. He or she will have a proven track record of delivering results, ideally in e-commerce or FMCG/FMCD categories. Keys to success will be the ability to utilize customer insight and data to develop marketing programs, execute flawlessly and on-time and use data to optimize performance further
Preferred Qualifications:
2+ years of experience
Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations
Capability to meet our technical requirements, which include HTML, XML and Excel, plus the ability to learn our in-house tools quickly
This post is listed Under Bengaluru jobs
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