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Company Name : Children’s Hospital Colorado
Location : Aurora, CO
Position : Communications Specialist
Job Description : Why Work at Children’s….
Here, it’s different. Come join us.
Children’s Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400+ outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties.
We need your expertise.
A career at Children’s Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes?
Additional Information
Department: Clinical Program Marketing (1007311)
Hours per week: 40, eligible for benefits
Shift: 80 hours
Job Overview
Children’s Hospital Colorado’s mission is to improve the health of children through the provision of high-quality coordinated programs of patient care, education, research and advocacy. This position will be dedicated to the research pillar of our mission, elevating child health research among our internal and external audiences. Critical to this role is close collaboration with the Anschutz Medical Campus and the CU School of Medicine, our partners in advancing child health research.
The mid-level copywriter is part of the Clinical Program Marketing Team and takes strategic and creative direction from our marketing leadership and senior-level content specialists. This individual is a creative collaborator who can develop ideas with scientists and researchers across the campus. A savvy interviewer and excellent storyteller who can bring a story to life in print, audio, visual and web-based platforms.
Responsibilities
POPULATION SPECIFIC CARE
No direct patient care.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
Collaborate with other team members (designers, copywriters, videographers, strategists) in developing communication concepts that reflect the unique position of Children’s Colorado and our research vision to our diverse audience segments
Physician scientists
Research community
Parents and participants
Consumers
Donors
Internal team members
Conduct project research/interviews to ensure subject matter understanding and accuracy. Works closely with marketing, service lines, clinical and research teams to create and implement solutions, and obtain input and approval.
Write, edit, produce original content
Strategy
Change management/operations communications
Department news updates
Scientific research, innovations, clinical advances
Produce and advise on a range of content across formats and channels
Leadership presentations
eNewsletter articles
Intranet
Scripts and videos
Infographics
Future: blog and website, social media, national email, audio/podcast, and publications
Manage own project workflow while coordinating with project teams on schedules, requirements, goals and assignments
Ensure integration across all marketing functions and channels
Responsible for representing the Children’s Colorado brand across all media, through knowledge of brand standards, design templates and systems architecture.
Other Information
COMPETENCIES
BUILDING CUSTOMER LOYALTY – Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
BUILDING PARTNERSHIPS – Developing and leveraging relationships within and across work groups to achieve results.
COMMUNICATION – Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
CONTINUOUS LEARNING – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
DIVERSITY & INCLUSIVITY – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
DECISION MAKING – Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
EMOTIONAL INTELLIGENCE – Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.
INNOVATION – Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
MANAGING RELATIONSHIPS – Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships
PLANNING AND ORGANIZATION – Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
QUALITY ORIENTATION – Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
RESOLVING CONFLICT – Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement.
STRESS TOLERANCE – Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Possesses an eagerness to learn new skills and techniques and applying them to a diverse range of design and interactive projects.
Proficiency with relevant technology and software applications.
Possesses exceptional work examples that showcase solid conceptual skills and execution.
SCOPE AND LEVEL
Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.
Qualifications
EDUCATION – Bachelor’s degree in copywriting, journalism, marketing, public relations, communications, English or a related field.
EXPERIENCE – Three years of experience relevant to the assigned discipline, in an agency, studio, or corporate environment.
Preferred:
¿Healthcare
Excellent oral and written skills, experience using AP Style
Experience writing and influencing B2B or scientific/medical audiences
Familiarity with medical terminology, knowledgeable about healthcare
Ability to research and translate scientific or medical information in a clear and concise manner, through engaging writing
Able to work independently as well as collaboratively with seasoned creative and marketing teams
Proficiency with relevant technology and software applications
Provide relevant writing samples that demonstrate excellent communication and writing skills and execution
Analytical approach to measurement, using data insights to improve audience engagement and outcomes
EQUIVALENCY – Professional experience, beyond requirements, in a related field may substitute for a Bachelor degree requirement on a year for year basis.
Physical Requirements
Ability to Perform Essential Functions of the Job
Audio-Visual: Hearing: Good
Audio-Visual: Near Vision: Good
General Activity: Sit: 2-4 hrs. per day
Motion: Bend: Up to 1/3 of time
Use of Hands/Feet: Both Feet – Precise Motor Function (Or Fine Manipulation)
Weight Lifted/Force Exerted: Up to 10 pounds: 1/3 or more of time
Work Environment
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works with others effectively.
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $58,798.07 to $88,197.11
Hourly Salary Range: $28.27 to $42.40
Benefits Information
As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.
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