Computer Support Specialist Job Vacancy in Hemmersbach Nordamerika Rock Island, WA – Latest Jobs in Rock Island, WA

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Company Name :
Hemmersbach Nordamerika
Location : Rock Island, WA
Position : Computer Support Specialist

Job Description : IT Onsite Technician
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your Tasks
IT Field Service Engineer
With hundreds of support engineers on many customer sites, it is inevitable that in times of expansion, or when extra help is needed, our National Operations team is called upon to save the day. As a centrally managed team, the National Operations field engineers operate autonomously from a specific client, supported throughout by a dedicated dispatch team and Service Delivery Manager.
You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days. The variety of your working week is what makes the field engineer such a valuable member of Hemmersbach.
Principally, you will be supporting deskside, Network, software & print, and be helping teams that are working with many of the world’s biggest clients
Working within a designated support area, we provide you with all you need, from company van/car, to mobile phone, laptop, oyster card, tools etc. Beyond the occasional exception, which may involve a more remote client site, you’ll enjoy a normal Monday-Friday, 40hr week with us.
Our Requirements
Previous experience in the delivery of IT support services, ideally within the field.

A friendly, engaging and professional demeanor as a primary “face” of Hemmersbach.

Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange, as well as troubleshooting network, server, tablet & phone.

Confidence in addressing break/fix issues – Typically supporting PCs / Laptop

Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.

Above all, it is a willingness to take on the challenge of resolving a problem, sometimes facing technologies for the 1st time, taking a pride in a job well done and becoming a “safe-pair-of-hands”, keeping our client’s technology estate running smoothly.
Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.
Your Benefits
A highly regarded team member within an exponentially growing international IT company
exciting projects and challenges daily and with autonomy.

Team Spirit: strong team spirit and a great working atmosphere in a friendly team.

Direct and informal communication even at management level.

Career Opportunities: Great possibilities for professional, personal and language training.

Buddy program to make sure you have an amazing start, a welcome pack included.

A support package that includes: medical coverage, Dental & Vision coverage, Life Insurance, Short & Long Term disability insurance, 401K, PTO.

A company that is not only continuously commercially successful but also provides a sense of purpose.
Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.

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