Investigation Specialist Job Vacancy in Services LLC Bellevue, WA – Latest Jobs in Bellevue, WA

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Company Name : Services LLC
Location : Bellevue, WA
Position : Investigation Specialist

Job Description : 1+ years of administrative work
Experience with MS Word, Excel and PowerPoint
Bachelor’s degree or 2+ years of equivalent experience

Job summary
The Last Mile Property Damage Investigator role executes the Property Damage (PD) program vision. We work closely with third party claims adjusters, insurance providers, and Deliver Service Partners to ensure property damage claims are addressed efficiently and effectively, based on evidence. This person is an important partner in supporting the PD claims management program and ensuring that processes are followed.


Leveraging multiple Amazon and third party tools, follow PD processes and SOPs to execute our teams vision for fast and fair customer claims management.
Investigating and providing recommendations for complex complaints.
Identifying opportunities for improving the customer/vendor/DSP experience, improving SOPs and working collaboratively with team members to make improvements
Escalate issues and pain points in the process to project managers
Ability to work in a fast paced, quickly changing environment
Superb customer focus
Attention to detail and organization skills
Strong oral and written communication skills
Proficiency in MS Office Suite

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