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Company Name : Charter College
Location : Pasco, WA 99301
Position : Admissions Representative (FT)
Job Description : The Admissions Representative (AR) is responsible for handling all types of inquiries received by the college which include telephone, direct mail, and Internet. This admissions department process will require a proven ability to control a call in a professional yet conversational tone building relationships with prospective students. Additionally, this position requires the generation of personally developed leads through current students, outside resources and referrals. The AR must have the ability to meet goals, multi-task, prioritize duties and exhibit excellent communication skills both written and verbal. An important component of the AR’s job is identifying and enrolling qualified students who are likely to graduate. We look for extraordinary people who want to excel in an organization that has a life changing impact on its customers. This is a full time position that reports to the Director of Admissions, the Campus President or the Operations Manager.
DUTIES AND RESPONSIBILITIES:
The Admissions Representative will also be responsible, but not limited to, the duties and tasks listed below:
Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions
Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company
Follow Admissions Code of Conduct
Participate in all orientations if at a campus
Conduct high call volume in fast-paced environment
Listen and create rapport to identify opportunities for prospective students’ education and career development
Use established phone scripts for both inbound and outbound calls
Schedule admission interview call appointments
Conduct admission interviews over the phone, in person, or by video
Enroll qualified applicants
Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects
Enter all tasks and notes into CampusVue daily
Track incomplete enrollment files to ensure deadlines are met
Check and respond to all emails
Post all appointments on Outlook Calendar
Attend all Admissions and staff meetings
Complete required quota of inbound and outbound calls daily
Schedule required quota of appointments daily
Generate required quota of personally generated leads
Maintain clean and professional work area
Dress professionally as outlined in Employee manual
Other duties as assigned
JOB QUALIFICATIONS AND SKILLS:
Bachelor degree preferred
2 years minimum work experience in a customer service related environment
Must be able to work effectively in an indoor, fast-paced, sales center work environment
Ability to work under pressure and respond with urgency to business and customer needs
Ability to multi-task, prioritize duties
Exhibit excellent communication skills both written and verbal
Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources
Proficient computer skills in Word, Excel, database software and use of Internet
Required to be punctual, responsible, ethical and a team player
Varied shifts Monday – Friday – 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM Saturday – 8:00AM-5:00PM
COMPENSATION:
Non-Exempt – hourly position
$24.04/hr
We are committed to Employee and Community safety. Charter College will adhere to all State and Federal Covid-19 vaccination mandates.
We are committed to diversity. Charter College is an Equal Opportunity Employer.
About Charter College:
Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students’ needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus. https://www.chartercollege.edu/jobs
This post is listed Under Washington jobs
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