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Company Name : Dunairos Enterprises
Location : Houston, TX
Position : Customer Service Representative
Job Description : Located in the heart of Houston, Dunairos Enterprises has been operating for the past decade. We are a Business Consulting company that has partnered with global leaders in the telecommunications and clean energy industries. Over these past few years, we have successfully run customer-centric campaigns encompassing the customer experience. Due to our tremendous successes this past year, our clients are looking at us to expand our team!We are currently looking for an outgoing, driven, and consumer-centric individual to join our Customer Service Representative team. Our Customer Service Representative role is an entry-level position, meaning we will develop and train you from the ground up. Ideally, we are searching for someone to ultimately be responsible for managing the customer service department in the long run. If you are ready to dive right into a new position with endless opportunities for advancement and an exceptional team devoted to delivering the best customer experience possible, then Dunairos Enterprises is the place for you!What Will a Customer Service Representative Do?Receive personalized, hands-on, and classroom-style training from management and leadership teams to be able to understand the fundamentals of the Customer Service Representative roleMeet directly in person with specified consumers of our clients and making sure to maintain the utmost professionalism and follow all client compliance guidelinesThe Customer Service Representative will be responsible for answering all consumer inquiries, informing them of sales promotions, recommending appropriate products and services that may fit the consumer’s needs and wantsWork daily with our team and contribute ideas on how to better our marketing, sales, and customer service campaignsUpdate all consumer records according to each interaction and send this information to the sales management team as well as our clientsMaster self-management skills such as time management and hone in on setting goals, both personal and professionalParticipate in daily and weekly team sales meetings to always be up to date on the sales goals of the company as well as our clientsRequirements of a Customer Service Representative: Must be a people-oriented person to work effectively with consumers and foster long-lasting relationshipsPossess a team-oriented attitude but also must be able to work independently as wellConfident interacting hands-on with customers and closing sales as neededReliable, timely, and professional2-5 years of experience in customer service, sales, or other consumer-centric positionsBachelor’s degree in Communications, Business, or other related fieldsBenefits of Working as a Customer Service Representative: Training tailored to the individual based on learning style and needsUnlimited access to learning materials as well as virtual networking eventsGrowth potential based on the individual’s effortsHands-on management and leadership coreHolidays offYearly company retreatsFun, energetic team environmentJob Type: Full-timePay: $40,000.00 – $55,000.00 per yearSchedule:Day shiftMonday to FridayWeekend availabilityWork Location: Multiple Locations
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