Customer Service Representative Job Vacancy in Lincare Healthcare Lancaster, PA 17601 – Latest Jobs in Lancaster, PA 17601
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Company Name : Lincare Healthcare
Location : Lancaster, PA 17601
Position : Customer Service Representative
Job Description : **Generous Sign-On Bonus Offered to Eligible New Hires**Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Customer Service Representatives to join our Lancaster location.WHY WORK AT LINCARE?Culture- An inclusive, open and friendly environment focused on our associates and their successBenefits- Comprehensive benefits package with flexible options to fit your individual needsGrowth- An industry leader who continues to transform the way respiratory care is delivered to our patientsResponsibilities: Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient populationSubmitting new orders and monitoring their completion, from initiation to setup, working closely with the clinical, sales, and service departmentsPreparing and analyzing the billing and setup paperwork for patient servicesWorking closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organizationRecommending potential products or services to management by collecting patient information and analyzing customer needsActively participating in the training of new customer service and sales personnelQualifications: High school diploma or GED requiredAbility to learn and apply market and product information, as well as patient billing and insurance requirementsProblem solving skillsDocumentation skillsListening skillsAdept at resolving conflictAbility to analyze informationMultitasking capabilitiesComputer and technological literacyPositive and professional personal imageJob Type: Full-timeBenefits:401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingTuition reimbursementVision insuranceSchedule:Monday to FridaySupplemental Pay:Signing bonusWork Location: One location
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