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Full Details :
Company Name : Aujas
Location : Bengaluru, Karnataka
Position : Customer Support
Job Description : Job Description:
Handling Support tickets
Service monitoring
Interacting with customers and work till the closure of the issues
To work with cross functional teams in day to day activities
Planning & carrying out maintenance activities
Sharing monthly/weekly reports with customers
Willing to work in odd hours
Ability to handle multiple projects
Skills Required:
Good knowledge in Windows & Linux
Shell Scripting
Knowledge in SQL & MongoDB
Basics in Networking
Knowledge on web servers
Basic knowledge on Docker and its commands
Any cloud technology will be added advantage
Good troubleshooting skills
Strong Communication Skills
Strong customer service ethos
Learn more about our Security Engineering Services.
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