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Company Name : Firstsource Healthcare
Location : Hyderabad, Telangana
Position : DGM – Technology
Job Description : Purpose of the role and responsibilities :
Reporting to the VP/SVP of service line technology, the GM – Business IT professional services leader will have responsibility for building and sustaining a IT services team and practice, including:
Build a team of skilled software engineering associates for service delivery of professional services of the portfolio including
Application development and deployment
Business application/Product installs/configuration
Data services
Business systems analyst services
Migrations – business support
Customer management and governance
Build out the service catalogue and drive pre sales / proposals
Implement industry best practices
Become trusted advisor to clients
Building a team of skilled associates with IT services skills
Being part of a nascent practice, the role initially is expected to be hands on and will scale to manage multiple clients and run topline/bottomline for a larger practice.
Key Performance Indicators:
Portfolio, topline and bottomline
Customer satisfaction
Transformation success
Reporting Structure:
Directly reporting to technology but dotted to sales/business operations leadership
Qualifications
Purpose of the role and responsibilities :
Reporting to the VP/SVP of service line technology, the GM – Business IT professional services leader will have responsibility for building and sustaining a IT services team and practice, including:
Build a team of skilled software engineering associates for service delivery of professional services of the portfolio including
Application development and deployment
Business application/Product installs/configuration
Data services
Business systems analyst services
Migrations – business support
Customer management and governance
Build out the service catalogue and drive pre sales / proposals
Implement industry best practices
Become trusted advisor to clients
Building a team of skilled associates with IT services skills
Being part of a nascent practice, the role initially is expected to be hands on and will scale to manage multiple clients and run topline/bottomline for a larger practice.
Key Performance Indicators:
Portfolio, topline and bottomline
Customer satisfaction
Transformation success
Reporting Structure:
Directly reporting to technology but dotted to sales/business operations leadership
Primary Location: India-Telangana-Hyderabad
Other Locations: India-Karnataka-Bengaluru
Work Locations: Bengaluru – Pritech
Job: DGM
Organization: Corporate_India
This post is listed Under Hyderabad jobs
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