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Company Name : Moulton & Hardin, Inc.
Location : Albany, GA 31707
Position : Employee Benefits Service Specialist
Job Description : Primary Position Duties/Responsibilities (Essential Functions): Answer phone calls and emails from clients, employees and physician offices (i.e. enrollment questions, confirming coverage, provider searches, etc.)Work closely with Benefit Team to research and correct discrepancies with enrollments and invoices and process retroactive changesSupport Benefit Team during open enrollmentProcess enrollments, terminations, benefit changes, salary and address changes with applicable carriers and ben admin systems and follow-up to ensure changes are reflected correctly with carriersProcess COBRA additions and terminations with administratorTrack all event changes in enrollment platformWellness dollar trackingMonitor status of pending evidence of insurability forms and update ben admin systemsRun dependent age out reports and process enrollment changes accordinglyCompetencies: Ability to organize, plan, and prioritize with effective resultsMust multi-task effectivelyExcellent communication skills, including listening, speaking and writingAttention to detail and accuracyEfficiency: able to produce significant output with minimal wasted effortHonesty/integrity: does not cut corners, does what is rightCustomer service orientationFollow through: lives up to verbal and written agreements, regardless of personal costIntelligence: learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information.Qualification Guidelines: *High School Diploma or GED equivalent required, at least a 2 year degree.Working toward Resident State Agent’s License and/or maintenance of licenseValid Resident State Driver’s LicenseRequired Position Skills: Proficient in Word, Excel and OutlookAdvanced knowledge and application of coverage and terminologyMandatory attendance and participation at staff meetingsLocation: 1408 W. Third Avenue, Albany, GA 31707Job Type: Full-timePay: $15.00 – $25.00 per hourWork Location: One location
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