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Company Name : Trophy Depot, Inc.
Location : Hauppauge, NY 11788
Position : Live Chat / Customer Service
Job Description : We are looking to hire a LiveChat representative for our online manufacturing company in Hauppauge, NY. This is an in-house position. No telecommuting.Basic skills required: Must have Live Chat ExperienceExcellent written and verbal communication skillsMust be punctualResponsibilities: Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications: Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsWork RemotelyNoJob Type: Full-timePay: $18.00 – $20.00 per hourBenefits:Health insurancePaid time offSchedule:8 hour shiftCOVID-19 considerations:All employees are required to wear a mask.Education:High school or equivalent (Required)Experience:Live Chat: 2 years (Required)Work Location: One location
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