Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Capital Region Chamber of Commerce
Location : Schenectady, NY 12305
Position : Member Experience Specialist
Job Description : Capital Region Chamber seeks Member Experience Specialist This position plays a key role in membership retention by communicating with and supporting members to ensure a positive, long-term relationship. Requires an organized self-starter who can work independently, as well in conjunction with team members and members of volunteer-based committees.Essential duties & responsibilities:Implement outreach plan to first and second-year members, communicating by phone and email, recording touchpoints in database. Help members utilize resources and programs, as well as coordinate Maximize Your Membership meetings to increase understanding of depth and breadth of the work of the organization.Track member retention and carry out process for collection of past-due accounts in a timely manner consistent with policies and procedures.Coordinate Business Referral Groups and serve as lead to the Ambassadors Committee composed of members who provide outreach to newer members.Coordinate logistics for ribbon cuttings at member businesses, including invitations to dignitaries and post-event social media postings.Ensure accuracy of member database, assist in analyzing member data.Serve as a resource to all members, connect with staff or other members to facilitate relationships, while providing impeccable member service in meeting their expectations.Other duties as assigned.Qualifications:Experience in customer service, account management, marketing or sales preferred.Strong project management, problem-solving and computer skills.Strong oral and written communication skills.Demonstrate professionalism in appearance, and attitude.Able to manage relationships with multiple internal and external constituencies.Work collaboratively in a team environment.Able to exercise strong attention to detail.ABOUT THE CAPITAL REGION CHAMBERThe Capital Region Chamber represents nearly 2,800-member for-profit and non-profit business members that employ more than 160,000 area residents. It provides catalytic leadership, advocacy, and broad-based member services. The Chamber and its Center for Economic Growth affiliate are a unifying force for progress, leading opportunities for businesses to succeed, and for people and our communities to prosper.The Capital Region Chamber believes that full potential is realized when diversity, equity and inclusion are the standards upon which we strengthen and impact our businesses and communities. The Chamber – through its leadership, actions, educational programming, and community collaboration – is committed to cultivating inclusive economic opportunity for all who call our region home.The Capital Region Chamber is an Equal Opportunity Employer and offers a competitive compensation and benefits package.Letter of application and resume are required. Only candidates being considered will be contacted.Job Type: Full-timeBenefits:401(k)401(k) matchingDisability insuranceHealth insuranceLife insurancePaid time offSchedule:Monday to FridayWork Location: One location
This post is listed Under New York jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company