Operations Coordinator Job Vacancy in Patterns Behavioral Services Lynnwood, WA – Latest Jobs in Lynnwood, WA

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Company Name :
Patterns Behavioral Services
Location : Lynnwood, WA
Position : Operations Coordinator

Job Description : Patterns Behavioral Services is hiring an Operations Coordinator in the Greater Seattle area. Must be willing to support offices in Lynnwood, WA and Renton WA. We are looking for a driven self-starter with excellent communication and organization skills and an upbeat attitude. Candidates should be able to assist operations and all visitors to the company by handling office tasks, providing polite and professional assistance via phone and written communication, and generally being a helpful and positive presence in the workplace. Operations coordinators act as a liaison between the clinical staff and operations team by providing support and customer service as the initial point of contact to visitors.To be successful as an Operations Coordinator at Patterns Behavioral Services, Inc., candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Ops Coordinators must be comfortable with computers, Google Suite, general office tasks, and excel at both verbal and written communication.Operations Coordinator Responsibilities: Reconciles and audits clinic schedule for non-billable hours provides feedback to the supervisor and assists to minimize non-billable hoursUses operational checklist to perform weekly responsibilities and perform weekly operation auditsMaintains Client CentralReach labels as it pertains to their assigned clinicsDocuments communication and cancellations accurately and in a timely mannerMaintains accurate schedules along with staff and client availability for assigned locationsGenerates scheduling and billing reports and maintains assigned clinic listsWorks with the clinical team to ensure timely session conversion and signaturesIf coverage is needed, assist or fill in for administrative supportPartners with Operations Managers for drive folder and file organizationEvaluate, report, and correct risks/compliance concernsProvide excellent customer service to clients, external and internal business partnersProvide clerical support and assist with office management functions for the clinic by maintaining office supply inventory, filing, and assisting in the process of paperwork requests by the corporate administrative team (authorizations, consents, Explanation of Benefits, etc.)Work with other departments for timely paperwork and task completionMaintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as neededAssists in the completion of accreditation tasks and responsibilitiesCompletes work accurately and timely, meeting deadlinesMaintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third-party stakeholders.Completes or assists in the completion of client file requestsMaintains confidentiality of Personal Health Information (PHI) and other privileged informationPerforms other responsibilities as assigned*Requirements: *Must be at least 18 years of age, requiredMust have a High School Diploma, or equivalent, requiredExperience or interest in working with individuals with disabilities preferredReliable means of transportation requiredExperience in an administrative role preferredCompletion of First Aid and CPR training within 30 days of hiring, RequiredCompletion of Behavior Technician training within 4 weeks of the start date if required by locationBackground and fingerprinting clearance, RequiredCleared TB test, where requiredRegister/ Certified Behavioral Technician Certificate, optional if required by locationMaintain a clean and professional appearance*Patterns Perks: *Access to National University with 15% discounted rates towards courseworkEmployee Assistance Program (EAP) (available to all employees)Health/vision/dental Insurance (eligible employees)401K plan (both part-time and full-time eligible)Earn PTO (full-time employees)Generous Employee Referral Program*COVID-19 SAFETY GUIDELINES FOR OUR TEAM *In response to the COVID-19 pandemic, we implemented additional safety precautions for in-home and center-based services; such as the mandatory use of face masks, daily health screenings, frequent hand washing, disinfection of work surfaces, and more. We provide all the necessary resources and materials for our team members to lead safe therapy sessions.Patterns Behavioral Services provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Job Type: Full-timePay: $23.00 – $26.00 per hourBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Administrative Assistants & Receptionists: 1 year (Preferred)Customer service: 1 year (Preferred)Scheduling: 1 year (Preferred)Work Location: Multiple Locations

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