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Company Name : Jefferson – Northeast Philadelphia, PA
Location : Philadelphia, PA 19114
Position : Operator (Full time) Jefferson Northeast
Job Description : This position handles calls for a three-campus hospital and operates a telephone console to relay incoming, outgoing and inter-office calls as well as performing other related hospital communication and clerical duties. Responsible for providing supportive informational services to the public, all staff, patients, their families and visitors. Responsible for notifying the nursing staff to fill patient service request via Nurse Call System. Must respond to all emergencies, equipment failure, codes, fire, traumas, stats and various alarms.
Assist Lead Operator with training of staff. Update and maintain information used by Telephone Operators as it is received. Maintain various records and logbooks. This position requires the ability to read, understand and communicate orally in English.
Education: High School Graduate
Experience:
This position requires one year of telephone operator experience or multi line console experience. This position also requires computer knowledge, demonstrated effective communication skills. The incumbent must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Licensure/Certification/Registration Requirements:
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.
Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation’s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.
Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
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