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Company Name : Aveanna Healthcare
Location : Houston, TX 77064
Position : Patient Access Representative (REMOTE)
Job Description : Position Overview
The Remote Patient Access Representative Is a work from home setting in which you are responsible for ensuring the effective and efficient management of Aveanna Medical Solutions’ Patient Care department.
Essential Job Functions
Ensure all recurring is completed timely, minimizing delays in patient order deliveryEnsures work being performed meets internal and external compliance requirementsDemonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer serviceResolves patient/customer complaints by identifying problems and coordinating appropriate corrective action
Requirements
High school graduateEducation or experience equivalent to a bachelor’s degree in related field highly preferredA minimum of 2 years proven experience in managing customer service or equivalent teamsProficient in Microsoft suite of products including Outlook, Word and Excel
Preferences
Education or experience equivalent to a bachelor’s degree in related field highly preferredExperience in healthcare preferred; knowledge of insurances a plus
Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all timesAttention to detailTime ManagementAbility to remain calm and professional in stressful situationsStrong commitment to excellenceQuick-thinking and astute decision making skillsEffective problem-solving and conflict resolutionExcellent organization and communication skills
Physical Requirements
Must be able to speak, write, read and understand EnglishOccasional lifting, carrying, pushing and pulling of 25 poundsProlonged walking, sitting, standing, bending, kneeling, reaching, twistingMust be able to sit and climb stairsMust have visual and hearing acuityMust have strong sense of smell and touch
Environment
Performs duties in an office environment during agency operating hoursMust be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Notice for Job Applicants Residing in California
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
This post is listed Under Texas jobs
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