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Company Name : TNHA
Location : Barrow, AK 99723
Position : Program Specialist II – Rental
Job Description : ***THERE IS A SEVERE HOUSING SHORTAGE ON THE NORTH SLOPE. APPLICANTS WHO DO NOT RESIDE IN UTQIAGVIK (BARROW) OR INDICATE THEY HAVE NO LOCAL HOUSING SECURED WILL NOT BE CONSIDERED.***
Job Title: Program Specialist II – Rental Division: Housing
Reports to: Housing Manager Supervises: Non-Supervisory
Classification: Regular Date Revised: September 21, 2018
Safety Sensitive: No FLSA/AWHA Status: Non-Exempt
Work Schedule: Full-Time Occupational Code: 43-4061 Salary: $33.90/hourly
Job Summary:
Under the general supervision of Housing Manager, provides program oversight in a complete, accurate, and professional manner: processes rental housing program applications, maintains associated documentation: electronic and paper; develops and maintains wait lists, reports and other information; and provides information and assistance to tenants, homebuyers and the public. Cross trains in other Housing Services programs.
Essential Duties and Responsibilities:
Accurately reads, interprets, and applies procedures, policies and regulations relating to specific housing programs.
Accepts and processes applications, forms and verification.
Is proficient with PC use and common software. Maintains tenant database and electronic files.
Completes annual re-certifications for tenants and homebuyers.
Accurately completes mathematical calculations for rent or monthly payment adjustments.
Maintains tenant and/or homebuyer application waiting lists and unit files.
Prepares and processes tenant and/or homebuyer move in, move out, transfer, inspection, and service requests.
Maintains efficient collection of accounts receivables for tenants and homebuyers.
Prepares, processes and distributes notifications, addenda, memorandum, and prepares complex reports and appropriately presents information to tenants, homebuyers, and/or the public.
Addresses inquiries from the public, tenants and/or homebuyers, solves practical problems, and deals with non-standard situations.
Processes homebuyer conveyances.
Travels to NSB villages as required.
Observes TNHA safety rules and regulations, policies and procedures.
Maintains complete confidentiality of all information obtained through professional and client interactions.
Performs other duties assigned.
Knowledge, Skills and Qualifications:
To successfully perform this job, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
High school graduate or general equivalency diploma (G.E.D.) or the equivalent.
Two years work experience with a PC using common software applications.
One year work experience with program guidelines adherence and compliance. One year work experience with data entry/database.
One year work experience in a professional office setting.
Two years work experience with North Slope residents.
Valid Alaska Driver’s License that meets TNHA insurance criteria.
Preferred:
American Indian/Alaskan Native (member of federally recognized tribe).
Certification as Housing Occupancy Specialist.
One year of work experience with Alaska Landlord tenant law or tenant counseling work experience.
Inupiaq speaking.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This post is listed Under Alaska jobs
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