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Company Name : Turf Bros.
Location : Texas
Position : Remote Call Center Representative (work from home)
Job Description : Job DescriptionTurf Bros is a leading synthetic turf installation company based in Woodland Hills, California that offers advanced synthetic turf installations. We are currently in search of a remote call center representative (work from home) who will be responsible for scheduling in-home estimates for artificial grass installation while delivering excellent customer service.QualificationsComputer desktop or laptop (Required)Smartphone (Required)High-speed internet access (Required)Familiarity with Gmail, google calendar, CRM’s. (Preferred)Customer service experience (Preferred)Inbound call center experience (Preferred)Display a professional and courteous attitude toward co-workers, supervisors, customers and the general public at all timesReport to work at the designated start timeMust be proactive, self-motivated and positiveResponsibilitiesAnswering incoming phone callsResponding to incoming leads via email, digital marketing, etc.Scheduling in-home estimates/appointmentsFollow up phone calls with potential leadsLogging new leads in company CRMEmailing customers and managementCustomer supportMiscellaneous tasks*All leads are generated through our marketing department so there is NO COLD CALLING!Equal employment opportunity for everybodyWe are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.Job Type: Part-timePay: $10.00 per hourSchedule:8 hour shiftMonday to FridayWeekend availabilityExperience:Call center: 1 year (Preferred)Customer service: 1 year (Preferred)Work Location: Multiple Locations
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