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Company Name : Createch
Location : Atlanta, GA
Position : Salesforce Administrator
Job Description : Start Date: March 2022Duration: 12 months, 40 hours/ weekPay Rate: $53/hour rangeLocation: Remote.Our client, a leading tech/communications company, is hiring a Salesforce Administrator / Analyst with 5 years’ experience / certification in SF administration. You will be responsible for supporting existing CRM systems as well as aiding in the implementation of new functionality / systems.ResponsibilitiesAid in the creation of an enterprise-wide CRM solution (Salesforce).Document business needs; identify gaps between business needs and standard CRM application functionality; design and document solutions that fill the gaps and provide detailed business requirements specifications for Salesfore.com developers.Documentation: Training – develop/maintain end user training documentation. Business Process – develop/maintain biz process documentation.Construct summary and detailed views in Salesforce.com (SFDC) for all CRM subject areas (campaign, lead, prospect, opportunity, pipeline, account, and revenue activities). -Provide guidance for system/process workflow template development and data filtering criteria within CRM systems.Perform oversight on mass data uploads into CRM systems.Research and implement new releases, patches, and system updates of CRM system/s as required. – Lead small and mid-size projects from inception through implementation following SDLC and project management best practices.Qualifications5+ years in Salesforce Administration / AnalysisSalesforce Administrator Certification Mathematics or equivalent experienceExperience supporting customers and directly engaging in issue resolutionExcellent verbal and written communication skillsJob Type: Contract
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