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Company Name : MathWorks
Location : Hyderabad, Telangana
Position : Salesforce Administrator
Job Description : MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
The MathWorks Salesforce Administrator, for our global Salesforce lightning environment, is part of a strong, multi-talented CRMOps team. As a Salesforce Administrator you will support the Salesforce business users as well as our Salesforce Development Team.Daily administration and support includes, but is not limited to, managing users, environments, and troubleshooting code and configuration.
You will be a member of a team that leads vendor and internal CRM releases and delivers quality service and solutions; balancing business needs with technical complexity. Your role will focus on making technical improvements in a highly collaborative environment where every individuals input is valued.
Design and implement solutions leveraging Salesforce lightning.
Work as a primary support person to resolve Salesforce issues in a timely manner.
Configure, administer and develop within Salesforce using tools such as
lightning components, Apex, API, SOQL, and process automation tools.
Write comprehensive design specifications (functional specifications, solution designs, documents, technical design documents)
Understands and uses Agile methodologies.
Work to deliver solutions using ETL tools.
Take lead in coordinating and implementing internal release and vendor releases.
Collaborate and negotiate solutions working with cross-functional scenarios teams.
Work to set and monitor security and technical standards for CRM applications
3+ years experience administering/development with Salesforce
3+ years experience with SQL
3+ years experience with projects involving relational databases and data modelling
Experience with Agile methodologies
Experience with ETL Tools
Proven Customer Facing skills
Solid Troubleshooting skills
Experience with Salesforce Environment management
A bachelor’s degree and 7 years of professional work experience (or a master’s degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.
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