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Company Name : Kotak Mahindra
Location : Lucknow, Uttar Pradesh
Position : Service Delivery Officer – NR-RETAIL NR-Regional sales
Job Description : JOB ROLE :
Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
This post is listed Under Lucknow jobs
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