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Company Name : GOAT
Location : Los Angeles, CA
Position : Account Management Administrator – Sneakers
Job Description : At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.
We are looking for a driven and hard-working Administrator to support our Account Management team in growing our sneakers business. The ideal candidate will be organized, efficient and prioritize accuracy in their work. This person will be responsible for the day to day administrative tasks to manage and develop these relationships.
In this role you will:
Support the Account Management team in daily administrative functions
Liaise with our Marketplace team on product listings for sellers
Assist in top level customer service for our sellers
Regularly connect with our Operations teams, monitoring product inflow
Collaborate with our Customer Services team in closing out outstanding seller issues promptly
Create and monitor processes to limit errors or missed sales for sellers
Play a key role in setting up the Account Management team for success with KPI’s
Actively track performance of new sellers
Work closely with cross-functional teams to successfully complete tasks
We are looking for:
Experience in a retail, brand or wholesale environment preferred
Highly organized, and able to prioritize their workload with ease
Follow processes precisely with a high attention to detail
Strong communication, interpersonal, and analytical skills
Confidentiality and discretion is a MUST
Self-motivated, resourceful, with a can-do attitude
Commitment to a VIP-level of customer service
Proven ability to function well in a collaborative environment
Mac and Excel proficient, with an understanding of web-based platforms
Experience with data entry
Sneaker industry knowledge not required, but preferred
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.
This post is listed Under California jobs
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