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Company Name : Tristar Insurance
Location : Atlanta, GA 30328
Position : Claims Assistant
Job Description : Please be sure to sign the application at the end
POSITION SUMMARY: Performs clerical (non-technical) duties to assist the technical staff in the processing of claims for our client New York State Office of General Services.
Remote or Working in the Atlanta office may be required if in the Atlanta metro area.
This position requires considerable interaction with client, claimants on the phone, and with management, claims examiners, claims supervisors, and other TRISTAR staff in the office; therefore consistently being at work in the office, in a timely manner, is inherently required of this position.
DUTIES AND RESPONSIBILITIES:
Handles incoming and outgoing mail to include, sorting, stamping, indexing, distributing.
Prepares, types and mails completed state forms/benefits notices for filing or mailing.
Photocopies as directed by technicians
Monitors new claims arising in the new loss box, including the set-up, distribution, and completion of necessary forms such as acknowledgement letters, releases and CIB’s
Makes payments as instructed by technician. Follow for the W9 information to release checks; process voids/reissues
Answers /routes telephone calls for technicians. Initiates calls as directed by technicians to secure follow-up information (i.e. bills)
Documents and maintains recovery log, visitor’s log, ordering and restocking of supplies
Generates reports as directed by the Claims Manager
Trains and cross trains subordinates to provide back up support
May have some involvement with directing temp employees or new employees; or assisting in the interviewing process with supervisor
Other clerical support functions as directed by our client
QUALIFICATIONS REQUIRED:
Please sign the application at the end
Education/Experience: High school diploma or GED required
Knowledge, Skills and Abilities:
PC literate, including Microsoft Office products
Good oral and written communications skills
Ability to work in a team environment
Ability to plan and prioritize workload
Knowledge of medical terminology
Analytical skills
Excellent written and verbal communication skills, including ability to convey information to claimants and clients
Ability to interact with persons at all levels in the business environment
Ability to act independently
Proficient in Word and Excel (preferred).
Experience:
Two to three years of general office experience with at least one year of claims industry experience
This post is listed Under Georgia jobs
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