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Company Name : Woongjin, Inc
Location : Ridgefield Park, NJ
Position : Content Author
Job Description : Company Description
Our Mission
WOONGJIN. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
Collaborate with product marketing, business lines, UX and Search Engine Optimization peers to create world-class customer experiences
Work in a cross-channel environment publishing content for desktop/laptop and mobile devices
Assist in gathering requirements and assessing content authoring needs of a given project
Update content logs, copy documents and other documentation systems
Provide strategic content recommendations and writing/editing support for product managers and business lines, and other content stakeholders
Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites
Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct
Collaborate and partner with other content authors, creators and strategists as appropriate to ensure consistent tone of voice and messaging for customers
Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs
Participate as an observer in user interviews and usability
Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
Qualifications
Collaborate with product marketing, business lines, UX and Search Engine Optimization peers to create world-class customer experiences
Work in a cross-channel environment publishing content for desktop/laptop and mobile devices
Assist in gathering requirements and assessing content authoring needs of a given project
Update content logs, copy documents and other documentation systems
Provide strategic content recommendations and writing/editing support for product managers and business lines, and other content stakeholders
Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites
Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct
Collaborate and partner with other content authors, creators and strategists as appropriate to ensure consistent tone of voice and messaging for customers
Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs
Participate as an observer in user interviews and usability
Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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