Director of Operations – Central/South Texas Job Vacancy in Main Event Entertainment, Inc Austin, TX – Latest Jobs in Austin, TX

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Company Name :
Main Event Entertainment, Inc
Location : Austin, TX
Position : Director of Operations – Central/South Texas

Job Description : The Director of Operations (DO) is a senior-level leader of a multi-disciplinary team including Center Operations, Sales, and Technical Services. Through their leadership, the DO fosters a “One Team, One Partnership” culture to achieve district goals and contribute to the overall success of the Company. The DO ensures that centers operate safely and efficiently while creating an exceptional guest experience. The DO ensures that each center embodies our values and delivers on our mission each day, and that we are positioned for future growth, both in readying and developing the business, and by coaching and developing strong teams. This position will report directly to the Sr. Regional Director of Operations.POSITION RESPONSIBILITIESSpecifically, the Director of Operations will lead and support the following:Provides strategic direction for the General Manager team to ensure company initiatives and directives as well as performance goals are achieved.Achieves sales and revenue goals by implementing appropriate action plans and tactics, monitoring results and taking corrective action.Ensures their teams maintain a mindset of continuous improvement and helps identify ways to continue to grow and improve.Studies the business and makes changes and improvements to enhance P&L performance.Ensures effective action plans are in place to enhance financial performance, performance management, and operating standards.Ensures the center-level Operations, Sales and Tech teams partner closely and are aligned to achieve organizational goals (One Team, One Partnership).Provides ongoing coaching and development to ensure that all levels of management are developing skills and capability.Demonstrates a high level of professional maturity. Can be relied on to make sound decisions and to act with a high level of integrity and honesty. Effectively prioritizes work for self and escalates concerns and seeks partnership or support when appropriate.Consistently acts with a sense of urgency while balancing the needs of the business and Team Members.Consistent and fair in treatment and handling of Team Member matters and policy concerns.Partners with regional and cross-functional support teams to drive strategic brand initiatives and standards to achieve district results i.e., service model, LTO’s, etc.Collaborates and partners with various Support Center functions including Risk, IT, Finance, Marketing, and Human Resources.As assigned, participates in company initiative planning, program development, and strategic projects.POSITION QUALIFICATIONS: Ability to effectively communicate, both verbal and writtenAbility to allocate resources effectively, prioritize tasks and work well under pressureSkilled at coaching, developing and motivating othersAbility to collaborate and influence at multiple levels and cross-functionallyStrong working knowledge financial statements and business reportingStrong critical thinking ability; ability to manage through complex business/operational challengesDemonstrated success in the development and execution of training systemsProven track record of building sales, developing teams and increasing profitabilityPOSITION REQUIREMENTSMinimum of 10 years in the hospitality, restaurant, and/or family entertainment industry with a demonstrated record of performance and progressive career growthMinimum of 2 – 5 years as a successful multi-unit leader, leading high performing teamsHigh school diploma or GED is required; a college degree in Business Management, Restaurant Management, or other related field is preferred.Need to be based in South/Central Texas (Austin, San Antonio or the Rio Grande valley)Ability to travel 50% of the time in the fieldDIRECTOR OF OPERATIONS BENEFITS: Competitive Base SalaryQuarterly Incentive Bonus PlanLong Term Incentive Bonus PlanCar AllowancePhone AllowanceMedical, Vision, Dental and Life Insurance PlansFlexible Savings Account401(K) Savings PlanShort Term and Long-Term Disability PlansEmployee Assistance ProgramPaid Time OffPaid Parental LeaveTuition ReimbursementEmployee Discount ProgramIn Place Development Programs and Leadership TrainingMain Event Entertainment is an Equal Opportunity EmployerJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceLife insurancePaid time offParental leaveTuition reimbursementVision insuranceSchedule:On callWeekend availabilitySupplemental Pay:Bonus payWork Location: Multiple Locations

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