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Company Name : Southwoods Health
Location : Youngstown, OH 44504
Position : Front Office Specialist
Job Description : Front Office Specialist
Southwoods Health currently hiring a Front Office Specialist for one of our Physicians Office’s in Youngstown, Ohio.
Responsibilities:
Main job functions will be to register, schedule, and perform related processing duties for all patients being served by the respective physician practice/clinic.
Answer and route incoming calls
Schedule patient appointments
Greet patients and provide necessary paperwork for completion
Monitor reception area and patient flow; notify patients of delays
Answer questions and provide information in person and via telephone
Check patients out and collect patient co-pays
Update patient information and insurance in chart or EMR
Call in prescriptions to pharmacies
Obtains authorizations as necessary for tests ordered by physician
Perform other miscellaneous office/clerical duties as needed and/or as assigned by the office manager or physicians
Understand and abide by Patient Relations policy of organization
Qualifications:
Cooperative work attitude toward coworkers, management, patients, visitors, and physicians
Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
Ability to make decisions and problem solve
Supports the facility’s ideology, mission, goals, and objectives
Performs in accordance with the facility’s policies and procedures
Follows the facility’s standards for ethical business conduct
Conducts self as a positive role model and team member
Recognizes patients’ rights and responsibilities and supports them in performance of job duties
Communicates effectively and professionally with patients, visitors, physicians, and coworkers
Interacts with others in a positive, respectful, and considerate manner
Requirements:
High school diploma or GED certificate
Training or courses in business office activities
Good communication skills
Good computer skills, Microsoft Office experience
Strong ethical and moral character references
Medical receptionist experience, knowledge and training in medical terminology
Work Site Highlights:
Founded in 1996, Southwoods Health has grown from a physician owned Ambulatory Surgery Center with four operating rooms to a multi-service, physician owned health system. The Surgical Hospital at Southwoods is an acute care hospital renowned for providing a superior patient experience and consistently ranking at the top of national patient satisfaction and quality of care surveys. The hospital continues to expand its scope of services, which includes inpatient, outpatient and robotic-assisted surgery, as well as endoscopy services. Southwoods offers a provider network comprised of hundreds of physicians and advanced practice providers, as well as an expanding array of ancillary health services at locations across Mahoning, Trumbull and Columbiana Counties – all of which are certified to meet Southwoods’ high operational standards .
Full-time, competitive salary and benefits. Southwoods Health is an Equal Opportunity Employer.
www.southwoodshealth.com
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This post is listed Under Ohio jobs
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