Manager III (Dept of Child Support) Job Vacancy in Stanislaus County Modesto, CA 95358 – Latest Jobs in Modesto, CA 95358
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Company Name : Stanislaus County
Location : Modesto, CA 95358
Position : Manager III (Dept of Child Support)
Job Description : About the Opportunity
THE IDEAL CANDIDATE
The Stanislaus County Department of Child Support Services (SCDCSS) provides a broad range of support services to its customers including establishment of parentage, establishment of child support orders, enforcement or modification of child support orders, location of absent parents, and collection of support orders. SCDCSS partners with its 154 agency employees, other county, State and Federal government agencies, and numerous community based organizations to provide easily accessed and responsive services. SCDCSS is classified as a ‘large’ county based on its caseload of approximately 23,955 active case files. Annual collections for FY 2020/2021 were $62,829,649.
The candidate will have exceptional interpersonal, communication, and collaboration skills with the ability to provide leadership and direction. The candidate will innovate staff and be creative in planning, developing and implementing programs and working supportively with other entities. The candidate will build relationships and be invested to continuously support the Department of Child Support Services’ Mission, Vision, and Values.
To learn more about the Department of Child Support Services, click here.
THE POSITION
Under the supervision of the Director and/or Assistant Director the Manager III performs complex work in planning, organizing and directing the activities of a child support function. In addition, administrative responsibilities include assisting the Director and/or Assistant Director in preparing, coordinating and monitoring the portion of the Department budget which relates to the function for which responsibility is assigned. The Manager III is also responsible for supervising Manager I/II’s and have a strong commitment to excellent customer service and continuous process improvement
Unless otherwise provided, this position is part of the Unclassified Service of the County and considered “at will” for labor relations purposes. The individual selected will participate in the Stanislaus County Pay-for-Performance program, as well as receive additional benefits.
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the “Disability” tab.
Typical Tasks
Provide leadership in developing and obtaining a commitment in accomplishing the goals and objectives which support the mission of the Department;
Works effectively, diplomatically, and successfully with various County departments, governmental agencies, staff of the department, and the public; including making presentations;
Develop and manage plans and resources to accomplish the goals and objectives of the department;
Performs and completes a wide range of complex assignments and projects relating to child support issues;
Ensures compliance with state, federal, and local policies, regulations and directives;
Provides technical and administrative policy guidance and direction to division personnel;
Manage personnel issues, including supervising, disciplinary actions, evaluations, recruitments and selection of personnel;
Represent the department at meetings and conferences with representatives of state and federal agencies, local, public and private agencies, community groups/individuals and the media regarding policy and operations matters as directed by the Director and/or Assistant Director;
Manages, oversees, trains and evaluates program and support staff;
Analyzes and develops necessary policies and procedures relating to the activities of a diversified staff;
Meet regularly with division staff to provide direction and ensure goals and objectives are being met;
Develop outcome measures for the programs and personnel within the division;
Develop partnerships and innovative integrated approaches to service delivery;
Participates in the development of the strategic plan, goals, objectives, policies, procedures and to formulate specific plans for their implementation;
Prepares records, reports, correspondence and assists with the writing and submission of grant proposals to various funds; and
Other duties as assigned.
Minimum Qualifications (Skills, Abilities, Knowledge, Education/Experience)
SKILLS/ABILITIES
Establish and maintain cooperative working relationships with groups and organizations, employees and officials;
Work with County, State, Federal and local government officials in the establishment of coordinated and effective programs and services;
Act as a liaison to the State Department of Child Support Services and various agencies throughout the community;
Deal with stressful situations; assisting Non-Custodial Parents, Custodial Parents, and other external customers;
Delegate responsibility and authority effectively; effectively handle all aspects of personnel related matters;
Analyze administrative problems, reaching practical and logical conclusions and directing subsequent implementation;
Prepare fiscal and administrative reports;
Plan, direct and coordinate staff assignments;
Work effectively in emergency and stressful situations;
Read and understand financial records and administrative procedures;
Prepare and present clear and concise oral and written reports on technical material;
Communicate effectively both orally and in writing; and
Computer and related software skills, including Excel, Word and virtual platforms.
KNOWLEDGE
Excellent problem solving skills and a self-starter approach to the and work philosophy of Child support and its application;
Federal, State and local laws governing child support management;
Principles of administration, supervision, labor relations, and personnel management;
Equal Employment Opportunity (EEO) Principles;
Methods of effective public relations;
Principles, methods and techniques of effective employee development, training and motivation;
Budget documents and division budget preparation and monitoring;
Typical management practices including organizing, staffing, and planning;
Personnel management practices and policies;
Effective interpersonal skills with an ability to work in a team environment as well as independently; and
Public and private agency community resources.
We recognize your time is valuable, please only apply if you meet the following required qualifications.
EDUCATION/EXPERIENCE
Graduation from an accredited four-year college or university with a degree in Public or Business Administration, Accounting, or a closely related field; AND
A minimum of three (3) years of management level experience.
Progressively responsible experience in a related area may be substituted for the required education on a year-for-year basis.
DESIRABLE QUALIFICATIONS
In addition to the above minimum qualifications, applicant screening may focus on the following desirable qualifications. Please be sure to list any of these qualifications you have in the duties section of your application.
Two (2) years of experience in a State or Local governmental Child Support Program or Human/Social Services program.
Proof of education must be scanned and attached to the online application by the final filing date. Applicants who are not able to submit proof of their education by the final filing date must call 209-558-1681 by the final filing date to make other arrangements. If an applicant does not submit proof of their education, or call to make other arrangements, by the final filing date, they will not be eligible to continue in the recruitment process.
Application and Selection Procedures
APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: March 22, 2022
Oral Examination: Week of March 28, 2022 or April 4, 2022
Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.
GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.
Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.
Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.
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