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Company Name : LifeWorks Wellness Center
Location : Clearwater, FL 33756
Position : New Patient Scheduler
Job Description : LifeWorks Wellness Center is looking for a New Patient Scheduler.LifeWorks Wellness Center is the largest integrated practice in the US, as well as Florida’s top natural health clinic. We are proud to provide patients with alternative medical doctors that treat a wide range of chronic health conditions, naturally. People travel from all over the world to see our doctors and receive our lifesaving holistic treatment programs.Our clinic is expanding at a rapid rate and we are looking for people who want more than just a job, they want the opportunity to truly improve people’s lives.The New Patient Scheduler is responsible for the correct scheduling of patients who reach out to LifeWorks Wellness Center for the very first time.As one of the first points of contact to our clinic, the manner in which the New Patient Scheduler greets all potential new patients, their tone and professionalism, is everything, and can make or break the decision for the patient to receive our services or work with our clinic.Job Duties include: · Verifies that the potential new patient has never been a patient or has not been seen by a practitioner within the last 3 years.· Answers all patient questions regarding scheduling their appointment· Returns calls to patients who have originated a request for an appointment, or questions about seeing one of the practitioners through phone, email, Facebook or any other avenue.· Ensures that the patient understands what is expected from them as a new patient· Sends the new patient paperwork to the patient and ensures that this is filled out and returned before their appointment.· Rescheduling the new patient if they need to cancel or change their appointment(s).· Documents all conversations and actions taken with the new patientQualifications: Must have at least 1 year phone sales experience and 1 year of medical office experience with a basic understanding of medical terminology.Previous experience working in alternative health medicine is a plus.Education and/or Experience: · Graduate of Highschool/GED or equivalent· 1+ years in healthcare· 1+ years sales experience· Familiarity of medical terminology.· Must be able to type 40wpm and have intermediate computer skills.· Superior communication and patient service skills over the phone· Must be dependable, highly organized, systematic, and an excellent ability to multi-task.Language Skills: Must speak and write clearly in English. Must be able to converse in a clear and pleasant manner with patients in person, over the phone and by email.Physical Demands: While performing the duties of this job, must be able to sit, type and communicate on the phone for periods up to 8 hours at a time.Hours: This is a full-time hourly position with a 37.5 hour work week in the office, Monday-Friday.Additional Benefits that We Offer: · An incredible opportunity to grow within the clinic.· Competitive pay· Employee discounts on all treatmentsIf you feel this is a position for you and would love to be part of an amazing team, that is truly improving our patients lives, please reply with your resume and a cover letter that includes salary requirements and relevant job experience.*All candidates must be able to pass a background screening & drug test.Job Type: Full-timePay: $18.00 – $21.00 per hourBenefits:Dental insuranceEmployee discountHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:For all Patients and Staff, masks are now optional. Temperatures are taken upon arrival, any symptoms must be reported immediately.Application Question(s):Are you willing to undergo a Drug Test according to regulations?Are you willing to undergo a Background Screening according to regulations?Education:High school or equivalent (Preferred)Experience:Customer service or Sales: 1 year (Preferred)Computer skills: 1 year (Preferred)Medical terminology: 1 year (Preferred)Work Location: One location
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