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Company Name : Westgate Resorts
Location : Ocoee, FL 34761
Position : Owner Reservations Specialist – up to $22/hour!
Job Description : Company Description
ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country’s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
Do you want to help create memories? Do you want to make up to $22/hr.? Do you want to work for a company rated one of “America’s Best Places to Work” by Forbes?
How about doing ALL OF THIS from your COMFORT of your own home?
If you answered “YES” to these questions – then Westgate Resorts and the Owner Reservations Agent position is the place for YOU! Westgate Resorts and our award winning properties across the nation are looking to grow our Owner Reservations department – and we need YOU! Helping our Owners create lasting vacation memories, while making great money and working FROM HOME are just some of the great perks and incentives by joining the Westgate Family.
This position is part of our virtual call center. And as an Owner Reservations Agent you will be the first stop for our Owners on their way to vacation! You will have fun booking and answering questions for our Owners about all of our amazing Westgate properties! You will love working for the Owners Leadership Team, they are committed to YOUR success, YOUR growth and YOU as a team member.
Don’t worry if you don’t have call center experience! But if you have the personality, the drive and willingness to succeed the amazing Westgate Resorts Training Team will make sure you are set up for success!
This is a remote position after training, but it is required that you live in the Orlando/Central Florida area to be considered for this opportunity.
What is an Owner Reservations Agent?
The Owner Reservations Agent is part of the Owner Reservations Department and must be a motivated specialist who is customer service oriented, has the ability to think quickly, and can provide the timeshare sales staff with the highest quality of potential clients.
Duties
Responsible for incoming and outgoing phone calls
Educate owners on timeshare usage rights and status of their accounts.
Reserving owner usage right for all Westgate Resorts
Processing Owner external exchange requests
Educate on benefits and sell Vacation Guard Travel Protection
Book, cancel and modify owner reservations
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of keyboard shortcuts.
Ability to trouble-shoot & fix minor computer problems independently.
Able to multi-task. Ability to utilize multiple computer programs at one time.
Must have basic computer navigation skills and knowledge of Microsoft Office Applications.
Bilingual in Spanish is preferred, not required!
Additional Information
Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Tuition Assistance
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccomodations@wgresorts.com with the job title and the location of the position for which you are applying.
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