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Company Name : Yuma Regional Medical Center
Location : Yuma, AZ 85367
Position : Patient Access Scheduler
Job Description : Summary:
The Patient Access Scheduler is responsible for scheduling and pre-registration of outpatient procedures and obtaining all required documents and pre-certification prior to appointment. This individual obtains, verifies, and transcribes orders. He or she obtains and verifies pre-certifications for scheduled outpatient procedures and surgeries, and obtains demographic information and verification of insurance. The Patient Access Scheduler obtains and verifies pre-certifications for outpatient scheduled procedures; obtains and verifies pre-certifications for scheduled surgeries and anesthesia cases.
Responsibilities:
Schedules outpatient procedures following established guidelines and/or restrictions; ensures patients are well prepared for scheduled procedures; enters of all scheduling information; learns all modalities of scheduling and follow established protocols for each modality; utilizes appropriate functions for documentation of notes as per established guidelines; provide excellent customer service; prepares patient for exam; provides the appropriate pre exam instructions in a manner the patient understands; demonstrates awareness of ramifications of contrast allergies & take appropriate steps to prepare patient for studies with contrast according to protocol when they have these allergies. Completes pre-registration and insurance verification prior to scheduled appointment date; enters all registration information; verifies insurance coverage & eligibility; documents notes; completes MSPQ if applicable; utilizes insurance websites for verification; follows established protocols for self-pay process. Verifies and obtains pre-certification and authorizations for outpatient scheduled procedures, scheduled surgeries, and anesthesia cases, including endoscopy services; understands of prior authorization requirements and follow established protocols for obtaining and documenting prior authorizations; follows established protocols for self-pay process; provides price estimates for high dollar outpatient procedures; obtains and verifies procedure orders and all other required documents prior to scheduled appointments. Performs a full range of clerical functions in support of the department and organization; transcribes and imports orders and other required documents from Rightfax; retrieves and responds to phone messages as assigned; operate and assist others with office equipment in safe and efficient manner: i.e. telephone, fax, printer, scanner, and other related items. Communicates clearly and effectively; follows established phone system guidelines as required by department; answer incoming phone queue calls in a timely manner to meet department goals; utilizes interpreter service as needed; provides excellent customer service and friendly voice to all customers. Other duties as assigned.
Minimum Requirements:
High School Diploma / GED One (1) or more years of related experience >>>>>>>
Work Schedule: 8-hours, Days, Monday through Friday
Physical Requirements and working conditions for this position will be provided to you upon interview.
This post is listed Under Arizona jobs
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