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Company Name : MY DR NOW
Location : Chandler, AZ 85226
Position : Patient Financial Services Manager
Job Description : Our country has a healthcare delivery problem and the solution is MY DR NOW!MY DR NOW offers comprehensive primary care service delivery via outpatient, house call, and video visit channels.MY DR NOW is looking for experienced and talented Patient Financial Service Manager to join our team of ambitious and free-thinking leadership team!The Patient Financial Service Manager is responsible for oversight of all aspects of the patient collections for MY DR NOW.Skillset and Key Attributes: Creating, developing, and implementing policies and proceduresPersuasive communication skillsHeavy Excel skillsCustomer service retention & developmentProven ability to grow departments and companiesSpanish speaking a plus!Specific Responsibilities: Plans, organizes, supervises, coordinates, and controls the activities of the Patient Financial Services departmentWorks collaboratively with each department to establish and achieve annual and periodic goals.Integrates policies to promote effective patient account process to ensure customer satisfaction and revenue cycle operational effectiveness.Provides support to and collaborates with Director of Revenue.Provide leadership and support to Collection Specialists.Defines and prioritizes realistic, specific goals and objectives.Works with people in such a manner as to build high morale and group commitments to goals and objectives.Identifies and effectively resolves difficult financial and administrative problems.Works independently and manages multiple projects simultaneously.Communicates and relates well with others.Evaluates patient balance collection policies and procedures.Assesses, identifies and defines areas of opportunity for reengineering processes to improve the collection of patient balances.Assesses staff training and development. Assesses and responds to organizational and customer needs with innovative programs to ensure customer satisfaction.Develops and provides, in conjunction with IT, adequate and accurate reporting tools for monitoring and validating revenue cycle performance.Works effectively with all departments to make a significant contribution to the organization’s overall effectiveness.Performs related duties as needed.We are…MY DR NOW, the largest privately-held Primary Care Provider in Arizona. We offer a matching 401k, paid vacation & sick time, 100% paid medical plus dental, vision, and life insurance! At MY DR NOW there is no need for you to punch a time clock! We provide the opportunity to grow with us. Our mission is changing the way healthcare is delivered.Job Type: Full-timePay: $70,000.00 – $80,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus payApplication Question(s):What is your greatest achievement?What is the most effective way to reach patients about a balance on their account?How do you leverage technology to execute objectives?Language:Spanish (Preferred)Work Location: One location
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