Patient Services Representative- The OBGYN Group of Austin Job Vacancy in Women’s Health Texas Austin, TX 78705 – Latest Jobs in Austin, TX 78705
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Company Name : Women’s Health Texas
Location : Austin, TX 78705
Position : Patient Services Representative- The OBGYN Group of Austin
Job Description : Women’s Health Texas: Devoted to women, committed to excellence.Position: Patient Services RepresentativeEmployment Type: Full Time, Monday – Friday 8am – 5pmLocation: The OB/GYN Group of Austin: 1004 West 32nd St. Austin, TX 78705Benefits: Competitive Pay Rates, Medical, Dental, Vision, Short-term and Long-term disability, Life and Accidental insurance, 401K Plan, PTO, Guaranteed Annual Pay Rate increases and Employee Discounts throughout Austin and San Antonio!Patient Services Representative Job Summary: Responsible for greeting all customer/patients, collecting and documenting correct information, appropriate scheduling/re-scheduling/confirming of all patient’s appointments, and maintaining an orderly flow of patients/customers through the reception and lobby area. We are looking for a candidate who is forward thinking, detail orientated, proactive, and confident.Patient Services Representative Job Responsibilities: Greets and check-in patients for appointments or services.Confirms patient information and enters changes into computer system.Notifies clinical staff of patient arrivals.Schedules and confirms all appointments as well as reschedules appointments when Physician and/or patient schedule changes if applicable.Collects all appropriate fees, copays, and outstanding charges.Answer incoming phone calls and handle properly via appropriate transfer, taking a message, or follow-up and return a call.Enters reminder for next appointment as needed.Takes appropriate action for medical and non-medical emergencies occurring within the office.Maintains supplies and equipment for daily job duties.Ensures reception and lobby areas are safe, organized, and clean.Performs opening and closing duties for the care center.Performs other duties as assigned.Monitors confirmation reports to cancel appointments and respond to comments.Skills/qualifications/experience for Patient Services Representatives: High School diploma or GED is required, prefer some college.Women’s Health Texas requires that all employees adhere to our Covid Vaccine Policy.Requires minimum 1 year experience in medical office environment.Prefer experience in patient reception, check in, scheduling, or check out.Excellent communication skills (written and verbally) and be able to follow oral and written instructions.Demonstrate proficiency in personal computer office applications, such as word processing, databases, and scheduling software.Strong organizational and time management skills.Excellent customer/patient service.Physical/mental abilities: Ability to multi-task and prioritize duties.Ability to handle high stress situations and adapt to changing circumstances.High attention to detail.Ability to put patients at ease.Must be able to stand, sit, bend, and walk. May be required to climb ladders to pull patient records.Must be able to maintain confidentiality.Ability to operate telephones and standard office equipment such as photocopiers and facsimile machines.Ability to maintain professional working relationships with staff and patients.Must be able to lift up to 30 lbs.Job Type: Full-timePay: $12.00 – $22.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingProfessional development assistanceRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftMonday to FridayAbility to commute/relocate:Austin, TX 78705: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Patient Access Occupations: 1 year (Preferred)Work Location: One location
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