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Company Name : American Health Connection
Location : Texas
Position : Remote Patient Services Representative
Job Description : Work From Home Patient Services Representative Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance.This fast-paced position requires recent 2-year minimum working medical knowledge, experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Representatives may provide medical scheduling and must be quick learners with the ability to multi-task who speak and communicate clearly. Representatives can expect to handle 100 + calls back to back per shift.This is a regular, full time position with paid training, benefits, and is 100% remote. No contracts! American Health Connection has over 1,100 employees providing patients with full-service, virtual central scheduling and communications services for over 100 healthcare facilities in 42 States. For more information, visit www.americanhealthconnection.com. Come join our team!2 FULL TIME SHIFTS AVAILABLE -1st Shift – 9:00AM – 5:30PM CST Monday-Friday and rotating 4th weekend 9:00AM – 5:30PM CST (Saturday and Sunday) with 2 days off during the rotating week.2nd Shift – 10:30AM – 7:00PM CST Monday-Friday and rotating 4th weekend 10:30AM – 7:00PM CST (Saturday and Sunday) with 2 days off during the rotating week.REQUIREMENTS UPON HIRE*Desktop Computer with a 22-inch monitor or bigger. Laptops are not acceptable.*Operating System: Windows 10 64-bit.*High-Speed Internet with a modem connected to PC through Ethernet cable. *Wireless internet connections are not acceptable.*Internet speeds must meet a speed test minimum of 30 Mb/Sec download and 10 Mb/Sec upload.**2 AHC Approved Smith Corona Headsets (Employees receive discounted rate)HIPAA Compliant space in your home that can be closed off, noise free environment.Applicants who reside in California, Wisconsin, Mississippi, and Minnesota will not be able to be considered at this time.Job Type: Full-timePay: $15.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:Monday to FridayWeekend availabilityCOVID-19 considerations:Work From Home while staying in the Medical field and assisting Patients!Application Question(s):A desktop computer, USB headsets, and Internet speed of 30 Mb/Sec download and 10 Mb/Sec upload is required for this position. Are you willing to meet these requirements?What Electronic Medical Record (EMR/EHR) software do you have experience with?Are you available to work every 4th rotating weekend, Saturday and Sunday?Do you have a HIPAA compliant and noise free place in your home where your computer can be located and that can be closed off?What languages are you fluent in? (List all)Education:High school or equivalent (Preferred)Experience:medical/healthcare: 1 year (Required)Work Location: Remote
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