Special Loan Associate Job Vacancy in Primary Residential Mortgage Inc Centennial Park, AZ – Latest Jobs in Centennial Park, AZ

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Company Name : Primary Residential Mortgage Inc
Location : Centennial Park, AZ
Position : Special Loan Associate

Job Description : PRMI Job Description –
Special Loans Associate & Team Lead
Date completed: Completed by:
Title: Special Loans Associate Department: Servicing
Exempt Status 0Y 0N (HR will complete) Position Status: Full Time
Position purpose
Interface between servicing teams regarding data and maintenance, advisory updates, scheduled data submissions, department task list items. Maintain professional office environment and function as a liaison for vendors, Corporate Departments, and investors.
Responsibilities/Duties/Functions/Tasks
Special Loans AssociateSpecial Loans
o ARM, bi-weekly, interest only, balloon loans, etc.
o SCRA / Military Updates
o Successors in Interest UpdatesSystem Advisory / Updates CommunicationServicing System > Print Vendor > Document Retention ReconciliationMass Maintenance and Communication ProtocolsFile MaintenanceMonitor Incoming Communications and Distribution
o Servicing Group Inboxes
o JIRA queues
o LSS portal requests from borrowerData Gathering and Research
o Data Corrections / Updates
o Audit RequestsMaintain Agenda & Notes for various committeesDaily FEMA Evaluation for PDMDA Declarations in PortfolioCredit Bureau Reporting
o Servicing System Header Maintenance
o Monthly Exceptions Review within Servicing System
o Monthly Exceptions Review from CRAsE-OSCAR Report CardsNSF Payment ReportingMonthly Reporting and Submissions
o USDA Investor Exceptions (Paid in full)
o PMI MILAR ReportingMonthly MERS Reconciliation
o Maintenance ItemsQuarterly Reporting
o Mortgage Call Report
o NH Gross Income Report
o Freddie Mac ReportYear-end Reporting
o Servicing System Header Maintenance
o Monthly Year-end Task Lists
o IRS Reporting and Transmissions (1098, 1099-INT, 1099-A, 1099-C)Lien Alert Notification MonitoringServicing Task List
o Run Reports and Analyze Data Periodically
o Distribute Reports to DepartmentsExtract Data from LOS and LSS and Compare for CongruencyData Gathering and Research
o Data Corrections / Updates
o Audit RequestsSign-Off on Task List Items upon CompletionQA Audit Responses
Core Functions:
Team Lead – Full time in office requirementOversight for all “Special Loans” and “Reporting” responsibilitiesMonthly verification of Task List ItemsUpdate Procedures Related to Job FunctionsSystem Advisory / Updates CommunicationFacilitate Goal-Setting and Training of Team MembersProvides Oversight for Special Loans TeamFacilitate Weekly and Monthly Team MeetingsQA Audit Responses
Special Loans and Maintenance – Full time in office requirementSpecial Loans
o ARM, bi-weekly, interest only, balloon loans, etc.
o SCRA / Military Updates
o Successors in Interest UpdatesSystem Advisory / Updates CommunicationServicing System > Print Vendor > Document Retention ReconciliationMass Maintenance and Communication ProtocolsFile MaintenanceMonitor Incoming Communications and Distribution
o Servicing Group Inboxes
o JIRA queues
o LSS portal requests from borrowerData Gathering and Research
o Data Corrections / Updates
o Audit RequestsQA Audit ResponsesMaintain Agenda & Notes for various committees
Reporting – Full time in office requirementDaily FEMA Evaluation for PDMDA Declarations in PortfolioCredit Bureau Reporting
o Servicing System Header Maintenance
o Monthly Exceptions Review within Servicing System
o Monthly Exceptions Review from CRAsE-OSCAR Report CardsNSF Payment ReportingMonthly Reporting and Submissions
o USDA Investor Exceptions (Paid in full)
o PMI MILAR ReportingMonthly MERS Reconciliation
o Maintenance ItemsQuarterly Reporting
o Mortgage Call Report
o NH Gross Income Report
o Freddie Mac ReportYear-end Reporting
o Servicing System Header Maintenance
o Monthly Year-end Task Lists
o IRS Reporting and Transmissions (1098, 1099-INT, 1099-A, 1099-C)Lien Alert Notification MonitoringServicing Task List
o Run Reports and Analyze Data Periodically
o Distribute Reports to DepartmentsExtract Data from LOS and LSS and Compare for CongruencyData Gathering and Research
o Data Corrections / Updates
o Audit RequestsSign-Off on Task List Items upon CompletionQA Audit Responses
Reporting & Office Supervisor – Full time in office requirementAll Reporting functions listed aboveBranch 2401 onsite supervision.Submit requests to Facilities on behalf of Branch 2401 regarding:
o Office supply inventory
o Broken appliance replacements
o Office furniture replacements
o Workstation replacementsFacilitate appropriate software updates and downloads for Branch 2401.Escalate and notify the applicable parties regarding internet/network outages on behalf of Branch 2401.
QualificationsMortgage experience is a plusExcellent organization skillsExcellent customer service skillsExcellent written and verbal skillsAbility to work independentlyAble to keep abreast of all changes and adapt them into daily routine
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
Understands and adheres to Employee Handbook, privacy and information security guidelines.
Acts within delegated authorities and adheres to applicable policy and procedures.
Contributes to establishing a respectful workplace where diversity is leveraged for innovation and growth.
Ensures every action and decision is aligned with PRMI values. (pg 7 of 42 Employee Handbook)
Partners with your manager in performance management, understanding what expected and how performance will be measured, leveraging coaching and feedback opportunities, and seeking access to learning and development.
Realizes team synergies through networking and partnerships across PRMI and by seeking out diversity of viewpoints.
Embraces change, acting as an advocate and role model, and promoting a mindset of continuous improvement.
Maintains a high standard of customer care, actively listening to customers to understand their needs and points of view, taking ownership of problems and issues, and taking into the breadth of PRMI capability to provide solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines with or without direct supervision.
Respect client and employee privacy.
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
I acknowledge that I have read the Job Description and I understand what is expected of me for this position. PRMI reserves the right to change/reassign job duties or combine positions as any time. I also understand that I am an at-will employee and that this job description does not constitute a contract of employment.
Employee acknowledgement _____________________ Date _________________

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