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Company Name : American Express Global Business Travel
Location : Bengaluru, Karnataka
Position : Travel Counselor
Job Description : Job Responsibilities
Incumbent should have good knowledge of domestic as well as international itineraries, routing. Open to work on roster off, weekends
Handle corporate clients with their end to end travel requirements: Reservation/ Ticketing/ Fares / Rail / Routing/ Hotels and Visa requests
Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors
Good PC skills, MS Office applications and email management
Knowledge of corporate travel economics and travel technology/tools will be an added advantage
Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment
Maintain ongoing, collaborative, working relationships with coworkers to achieve customer and business goals. Influence decisions and strong negotiation skills towards the most beneficial outcomes for the client and the company
Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients
Visa knowledge is significant
Location
India – Karnataka – Bangalore
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