Travel Counselor Job Vacancy in American Express Global Business Travel Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka

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Company Name :
American Express Global Business Travel
Location : Bengaluru, Karnataka
Position : Travel Counselor

Job Description : Job Responsibilities

Incumbent should have good knowledge of domestic as well as international itineraries, routing. Open to work on roster off, weekends

Handle corporate clients with their end to end travel requirements: Reservation/ Ticketing/ Fares / Rail / Routing/ Hotels and Visa requests

Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors

Good PC skills, MS Office applications and email management

Knowledge of corporate travel economics and travel technology/tools will be an added advantage

Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment

Maintain ongoing, collaborative, working relationships with coworkers to achieve customer and business goals. Influence decisions and strong negotiation skills towards the most beneficial outcomes for the client and the company

Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients

Visa knowledge is significant
Location
India – Karnataka – Bangalore
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